GPC Asia Pacific is seeking a Service Desk Team Leader to guide a high-performing IT Service Desk supporting users across Australia, New Zealand and China. The role starts with full-time onsite training at the Rowville office and transitions to a hybrid schedule (2 days from home, 3 days in the office).
You will lead and coach analysts, manage escalations and ensure service excellence. The ideal candidate will have proven leadership in an IT service environment, strong incident management
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Service Desk Team Lead: Hybrid Work & People Growth in Melbourne employer: Genuine Parts Company
GPC Asia Pacific is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the retail sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills and advance their careers while working with iconic brands across Australasia. The fast-paced environment not only offers exciting challenges but also provides the opportunity to thrive under pressure, making it a rewarding place for driven individuals.
