At a Glance
- Tasks: Manage customer enquiries and bookings while coordinating technician schedules.
- Company: ADAS Solutions, an Aussie-owned business in automotive tech.
- Benefits: Full-time hours, ongoing training, discounts, and paid volunteer leave.
- Other info: Enjoy a supportive work environment with career growth opportunities.
- Why this job: Join a growing team and make a real impact in automotive technology.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 54000 - 66000 $ per year.
Who is ADAS?
ADAS Solutions is proudly an Australian-owned and operated business helping the automotive industry stay ahead of evolving vehicle technology.
We provide Advanced Driver Assistance System (ADAS) calibration and electric vehicle (EV) solutions with the aim of supporting the future of safer, smarter vehicles.
What's the role?
Our Keysborough Calibration Centre is looking for a friendly, organised Customer Service Specialist to join the team.
You will act as a central link between our customers, technicians and workshop team, ensuring efficient communications, managing bookings and providing updates to keeping schedules on track.
You will play a crucial role in delivering a smooth and positive customer experience with your key responsibilities including:
- Managing customer enquiries, bookings and quotes
- Coordinating technician schedules
- Providing clear and timely job updates
- Supporting Site Managers with workflow planning
- Maintaining accurate data and administrative records
Is this you? We're seeking a customer-focused individual with
- Experience in customer service, scheduling or service advising (automotive highly regarded)
- A confident and professional phone manner
- Strong organisational and problem-solving skills
- High accuracy in data entry and administration
- Solid Microsoft Office skills
- The ability to manage multiple priorities in a busy environment
Why join ADAS?
Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity.
You’ll benefit from
- Full-time, Monday to Friday (no weekends)
- Ongoing training and career development within a national organisation
- Employee recognition programs and annual awards
- Team member discounts with Repco, NAPA, AMX, Motion Industries and more
- Employee Assistance Program (wellbeing, financial and legal support)
- Paid volunteer leave and paid parental leave for permanent employees
If you are looking for a role where you can make a genuine impact in a growing automotive technology business, we would love to hear from you.
GPC Asia Pacific is an equal opportunity employer.
Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.
Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.
Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.
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Customer Service Specialist employer: Genuine Parts Company
GPC Asia Pacific is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the retail sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills and advance their careers while working with iconic brands across Australasia. The fast-paced environment not only offers exciting challenges but also provides the opportunity to thrive under pressure, making it a rewarding place for driven individuals.
