At a Glance
- Tasks: Support clients to live independently by developing tailored care plans and coordinating services.
- Company: Join genU, a profit-for-purpose organisation making a real social impact.
- Benefits: Enjoy salary packaging, discounts, purchased leave options, and wellbeing support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a genuine difference in people's lives while working in a dynamic, people-focused role.
- Qualifications: Tertiary qualification in human services and experience in community care or case management.
The predicted salary is between 88090 - 94788 $ per year.
Location: Warrnambool, VIC - Gunditjmara and Kirrae Whurrong Country
Salary: $88,090 to $94,788 + super + Salary Packaging
Employment status: Full Time, Permanent
genU is looking for a caring and motivated Case Manager to join our Support At Home team and support clients to live well and stay independent in their own homes. In this role, you’ll work closely with clients, their families and allied health providers to develop and review individual care plans that are tailored, practical and focused on each person’s goals. You’ll coordinate services, keep track of changing needs, and make sure supports are delivered in a way that’s consistent, compliant and within budget. It’s a busy, people-focused role where no two days look the same. You’ll build strong relationships, problem-solve as needs change, and genuinely make a difference in the lives of the people you support.
At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.
What you’ll do
- Develop and implement comprehensive, consumer-directed care plans focused on goal outcomes, funding requirements, and measurable results.
- Collaborate with consumers, families, and support networks to ensure care plans reflect individual needs and preferences.
- Conduct regular care plan reviews, monitor progress, and adjust supports in response to changing client needs.
- Coordinate with allied health professionals and service providers while maintaining accurate records and compliance with Support At Home Packages guidelines.
What you’ll bring
- Tertiary Qualification in a human services field – this may include Nursing, Social Work, Welfare, Disability, Case Management, Registered Nurse or Allied Health.
- Demonstrated experience in community care, particularly care/case management.
- Understanding of the social, psychological and physical aspects of ageing and disability including the role of carers and a commitment to the principles and practice of consumer directed services.
- Flexibility and innovation in responding to the changing needs.
- Knowledge, skill and experience in the delivery of behaviour management strategies.
- Strong understanding of Commonwealth and State funding programs, including Aged Care Quality and Safety Standards.
- Excellent communication and interpersonal skills, with experience in interviewing and conducting client assessments.
- Ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.
- Strong analytical, budgeting, and problem-solving skills with advanced computer literacy (MS Office and Carelink+ desirable).
Why you’ll love working at genU
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits.
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi.
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program.
- Referral bonus - bring great people with you and be rewarded.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team.
Case Manager in Warrnambool employer: genU
At genU, we pride ourselves on being a purpose-driven organisation that values its people and fosters a culture of inclusivity and collaboration. Located in the vibrant cities of Melbourne or Geelong, our National Manager - People & Culture role offers not only competitive salary packages and flexible working arrangements but also a commitment to employee growth through professional development opportunities and a supportive work environment. Join us in making a real social impact while enjoying unique benefits like salary packaging, discounts at major retailers, and access to wellbeing support.
