At a Glance
- Tasks: Provide hands-on coaching and create personalised retention plans for workplace success.
- Company: Join MatchWorks, a leading provider of job seeker and disability employment services.
- Benefits: Enjoy competitive salary, salary packaging, extra leave, and discounts at over 450 retailers.
- Other info: Flexible work-life balance with additional wellbeing days and university study discounts.
- Why this job: Make a real difference by supporting individuals in achieving sustainable employment outcomes.
- Qualifications: Strong communication skills and ability to build rapport with diverse individuals.
The predicted salary is between 65057 - 71195 $ per year.
Location: Yugambeh Country - Springwood
Salary: $65,957 - $71,195 + Superannuation + NFP salary packaging benefits
Leave benefits include: 20 days Annual Leave, 13 days Personal Leave, plus an additional 10 paid Wellbeing Days each year
Employment status: Permanent, Full-time
MatchWorks is looking for a Post Placement Support Consultant who partners closely with participants, employers and internal teams to proactively address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes through tailored support and retention strategies.
What you’ll do:
- Be on the ground, providing hands-on coaching and guidance at the workplace.
- Build strong, supportive relationships with participants and employers.
- Create personalised retention plans that keep participants thriving at work.
What you’ll bring:
- A knack for building rapport with a variety of people, with a considered and friendly communication style.
- An ability to think on your feet and offer practical solutions.
- Organised and reliable approach, with a knack for juggling multiple tasks and deadlines.
- (You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)
Bonus points for:
- Experience in a customer service, retail, hospitality or employment support setting.
- Proficiency in Microsoft Office and similar systems.
- Proficiency in speaking Vietnamese, or experience working with people who speak English as a second language.
Why you’ll love working at genU and Matchworks:
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits.
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Extra leave – 13 days of personal leave and 10 wellbeing days per year.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi.
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program.
- Referral bonus - bring great people with you and be rewarded.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Alan Zana at alan.zana@genu.org.au or on 0477 037 357.
Post Placement Support Consultant employer: genU
At genU, we pride ourselves on being a purpose-driven organisation that values its people and fosters a culture of inclusivity and collaboration. Located in the vibrant cities of Melbourne or Geelong, our National Manager - People & Culture role offers not only competitive salary packages and flexible working arrangements but also a commitment to employee growth through professional development opportunities and a supportive work environment. Join us in making a real social impact while enjoying unique benefits like salary packaging, discounts at major retailers, and access to wellbeing support.
