At a Glance
- Tasks: Support job seekers with tailored coaching and retention strategies for workplace success.
- Company: Join MatchWorks, a leading provider of employment services with a focus on diversity.
- Benefits: Enjoy competitive salary, salary packaging, extra leave, and discounts at major retailers.
- Other info: Flexible work-life balance with opportunities for professional growth and wellbeing support.
- Why this job: Make a real difference in people's lives by helping them thrive in their jobs.
- Qualifications: Strong communication skills and experience in customer service or employment support.
The predicted salary is between 65000 - 73000 $ per year.
Location: Bunurong Country | Narre Warren
Salary: $65,000 - $73,000 + Superannuation + NFP salary packaging benefits
Leave benefits include: 20 days Annual Leave, 13 days Personal Leave, plus an additional 10 paid Wellbeing Days each year
Employment status: Full-time
MatchWorks is looking for a Post Placement Support Consultant who partners closely with participants, employers and internal teams to proactively address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes through tailored support and retention strategies.
As a Post Placement Support Consultant in our Workforce Australia team you'll:
- Be on the ground, providing hands‐on coaching and guidance at the workplace.
- Build strong, supportive relationships with participants and employers.
- Create personalised retention plans that keep participants thriving at work.
- Ensure a smooth transition from job‐seeking to employment.
What you'll bring:
- A knack for building rapport with a variety of people, with a considered and friendly communication style.
- An ability to think on your feet and offer practical solutions.
- Organised and reliable approach, with a knack for juggling multiple tasks and deadlines.
- Experience in a customer service, retail, hospitality or employment support setting.
- Proficiency in Microsoft Office and similar systems.
At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.
You'll also get:
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits.
- Purchased leave options - the ability to buy additional annual leave to support work‐life balance and flexibility.
- Extra leave – 13 days of personal leave and 10 wellbeing days per year.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi.
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program.
- Referral bonus - bring great people with you and be rewarded.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact the talent team.
Post Placement Support Consultant in Monash employer: genU
At genU, we pride ourselves on being a purpose-driven organisation that values its people and fosters a culture of inclusivity and collaboration. Located in the vibrant cities of Melbourne or Geelong, our National Manager - People & Culture role offers not only competitive salary packages and flexible working arrangements but also a commitment to employee growth through professional development opportunities and a supportive work environment. Join us in making a real social impact while enjoying unique benefits like salary packaging, discounts at major retailers, and access to wellbeing support.