At a Glance
- Tasks: Guide patients through treatment plans and financial options while building strong relationships.
- Company: Gentle Dental, dedicated to exceptional patient care and community well-being.
- Benefits: Competitive pay, $1,500 signing bonus, comprehensive health coverage, and generous PTO.
- Other info: Travel to various locations in Seattle area; dynamic team culture focused on patient-first solutions.
- Why this job: Make a real difference in patients' lives while growing your career in a supportive environment.
- Qualifications: 1-2 years of dental or medical front office experience preferred; strong communication skills essential.
The predicted salary is between 29 - 29 $ per hour.
At Gentle Dental, we believe a healthy smile can make a difference—and that starts with teammates who genuinely care about helping patients get the treatment they need. We are looking for an experienced, patient-focused Treatment Coordinator to join our team. This position will be based out of our Gentle Dental Northpointe office in Lynnwood and will travel to surrounding Gentle Dental offices throughout the Seattle area.
If you enjoy building relationships with patients, presenting treatment plans, explaining financial options, and helping patients confidently move forward with their care, we would love to meet you.
About The Role
Our Treatment Coordinators play an important role in both the patient experience and the success of our practices. You will guide patients from clinical diagnosis through treatment acceptance, helping them understand their recommended care and the financial options available to them. You’ll partner closely with doctors, clinical teams, and office leadership to provide patients with a seamless, supportive experience from their first conversation about treatment through completion of care.
What You'll Do
- Present recommended treatment plans clearly and confidently
- Review treatment costs, insurance benefits, and available financial and payment options with patients
- Help patients understand their treatment and make informed decisions about their care
- Build trust and strong relationships with patients through excellent communication and follow-through
- Follow up with patients regarding recommended treatment and next steps
- Partner with doctors and clinical teams to support treatment acceptance and scheduling
- Maintain accurate patient information and treatment documentation
- Travel to surrounding Gentle Dental locations in the Seattle area to support our practices and patients
- Deliver a consistently positive and professional patient experience
What We're Looking For
- 1–2 years of dental or medical front office experience
- Previous experience presenting treatment plans and discussing treatment costs with patients is strongly preferred
- Strong communication, customer service, and relationship‑building skills
- Ability to discuss financial information confidently, clearly, and compassionately
- Excellent organization, attention to detail, and follow‑through
- Comfortable working with computers and practice management systems; QSI/Denticon experience is a plus
- Ability and willingness to travel to surrounding Seattle‑area Gentle Dental offices
- Bilingual skills are a plus
- A patient‑first, solutions‑oriented approach
Compensation
$24–$29 per hour, depending on experience Plus a $1,500 Signing Bonus!
Benefits
Our opportunities provide a comprehensive benefits package, including:
- Medical and pharmacy coverage
- Dental and vision coverage for employees and their families
- Employee Assistance Program
- Basic life, AD&D, and long‑term disability insurance
- 6 paid holidays plus 2 paid floating holidays
- PTO – 80 hours per year for hourly employees
- 401(k) plan with company match
- Referral bonuses ranging from $600–$2,500 depending on role
Location & Travel
Gentle Dental Northpointe 2902 164th St. SW, Suite C-1 Lynnwood, WA 98087 This position is based out of our Northpointe office and will travel to surrounding Gentle Dental offices in the Seattle area.
Schedule
Full-Time | 40 hours per week
Why Gentle Dental?
Our vision is to provide exceptional, lifelong, integrated oral healthcare services that improve the health and well‑being of the patients and communities we serve. We are committed to exceptional patient care, operational and clinical excellence, personal accountability, strong relationships, and finding innovative ways to better support our patients and teams. Come join Gentle Dental and make a difference in the lives of the people in the community.
Treatment Coordinator, Ortho – Traveling in Redmond employer: Gentle Dental Careers
At Gentle Dental, we pride ourselves on fostering a supportive and collaborative work environment where our Treatment Coordinators can thrive. With competitive pay, a comprehensive benefits package, and opportunities for professional growth, we empower our team members to make a meaningful impact on patient care in the Seattle area. Join us in our mission to enhance community health through exceptional dental services while enjoying the unique advantage of working across multiple locations.
