At a Glance
- Tasks: Lead a tech support team, coordinate services, and tackle complex issues.
- Company: Join Genetec Inc., a leader in innovative security solutions.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Other info: Exciting role with travel and training opportunities.
- Why this job: Make a difference in customer service while leading a dynamic team.
- Qualifications: Experience in tech support and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Genetec Inc. is seeking a Technical Support Engineer Team Leader in Australia, based in Sydney.
You will lead a 3–4 person support team, coordinate post-sales services, and escalate complex issues while maintaining deep knowledge of Genetec solutions.
You will provide on-site and remote support, contribute to documentation, and train new employees.
Travel up to 35% is required, with a strong emphasis on customer service and teamwork.
Tech Support Team Lead - Sydney (Field & Escalations) employer: Genetec Inc.
Genetec Inc. is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Sydney. With a strong focus on employee growth, you will have opportunities to lead a dynamic team while enhancing your technical skills through ongoing training and support. The company values customer service and teamwork, making it a rewarding environment for those looking to make a meaningful impact in the tech support field.
