Sales Consultant

Genesis Motors Australia is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique "Athletic Elegance" design identity.

The Opportunity

As a Genesis Sales Consultant you will facilitate the Genesis purchasing experience by providing a high level of service to our customers. Whether it be in store, Genesis to You or at a sponsored event, you are the critical touch point between our customers and the Genesis brand. You will capitalise on these relationships in order to achieve commercial outcomes. This role is based at our Genesis Sydney Showcase located in North Strathfield. If you are passionate about sales and looking to progress your career in the automotive industry, this is the role for you!

About the Role

• Initiate and maintain relationships with potential clients with regular follow ups, and build rapport with potential customers to improve the possibility of a sale.
• Convert enquiries (instore, web and phone) into leads and opportunities by understanding their needs and interests, and match them to the most appropriate car.
• Understand the characteristics, capabilities, and features of all cars, and provide the potential customer with detailed features, advantages & benefits, including comparing different competitive models.
• Take customers on test drives and demonstrate vehicle features.
• Follow up on all leads and opportunities and convert them into purchasing transactions.
• Assist customers with completing the relevant paperwork required for a successful sale to be processed, maintain a high level of communication, and conduct the handover of cars to customers.
• An accurate maintenance of the CRM system with up to date information on all customer matters.
• Collaborate with team members on marketing events, sales campaigns and promotions.
• Assist with the setup of showroom and promotional displays.
• Meet set targets and KPIs set by management including test drives, conversion rates, sold deals, and deliveries.

About you

• 2-3 years experience in automotive sales preferably with luxury brands.
• You have a passion for the automotive industry and strive to deliver the best customer experience in all areas of your work.
• You are driven by targets and are always looking for new opportunities to make your next sale.
• You are able to follow sales processes and procedures.
• You are friendly, positive and professional in your approach to customers.
• Must be able to work a rotating roster across 7 days, including public holidays.
• Full valid Australian Driver's license.

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits:

• Exposure to all facets of the business, its products and future business.
• Personalised LMS System and clear L&D strategy for all staff.
• Exciting formal learning offerings with internationally recognised organisations.
• Paid Parental Leave, Celebration, Volunteer, Exam Leave and more!
• Utilise our Hyundai Cars at a reduced price.
• Contribute to our Hyundai Help for Kids, which has raised over $15 million for not-for-profit organisations focused on the betterment of children's lives.
• Access to professional assistance for personal or work-related issues.
• Health & Wellbeing resources and more.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.