We are excited to welcome applications for a Clinical Quality & Development Manager to join our team at our Head Office in Bundall, working a hybrid pattern of a minimum 3 days per week in-office.
This is a senior leadership role open to registered allied-health clinicians — Physiotherapists, Occupational Therapists, or Speech Pathologists, so we're especially keen to hear from experienced Clinicians who love mentoring, developing others, and driving clinical excellence at scale.
This is a leadership role for a Clinician who thrives on people leadership and clinical governance. You'll lead our Regional Clinical Supervisor (RCS) and Early Career Supervisor (ECS) teams, owning their performance and development, while keeping a foot in clinical practice with your own caseload one day a week.
As Clinical Quality & Development Manager, you'll begin with a review of our supervision line, with the authority to reset its frameworks, expectations and support then own clinical governance across the business on an ongoing basis: quality, compliance, incident review and clinical risk, ensuring our standards are robust, current, and consistently applied across all disciplines. You'll balance your week between management (a minimum of 3 days) and hands‐on clinical work (around 1 day, Tuesday), so you stay connected to the clinical floor while leading from the front.
What does the role involve?
- Line‐managing the RCS and ECS teams — owning their performance, output and accountability against clear KPIs, including utilisation, documentation quality, supervision quality and report‐review timeliness
- Reviewing and resetting the supervision line's frameworks, expectations and support, then owning clinical governance across the business in line with NDIS, Aged Care Quality Standards, and AHPRA/SPA requirements — extending oversight to Exercise Physiology, Podiatry and Dietetics alongside PT, OT and SP
- Rebuilding and maintaining the frameworks that underpin clinical supervision — standards, cadence, and caseload‐to‐supervisor ratios
- Driving development and upskilling programs, including new graduate pathways, skills matrices, and PD spend across the business
- Running the team's meeting rhythm — fortnightly group meetings and 1:1s — and mentoring the RCS team so their support aligns to business needs
- Acting as the senior escalation point for complex clinical matters, resolving risk and escalating to the Head of Operations where required
- Maintaining your own clinical caseload one day a week, modelling best practice and creating observation and education opportunities for your team
How does GenPhysio support our leaders?
- A genuine seat at the leadership table — you'll play a central role in driving GenPhysio's broader business objectives, working closely with Team Managers, Client Services and People & Culture
- Backed by a collaborative, values‐driven culture, you won't be building governance and capability alone
- Ongoing development to keep growing both your leadership and clinical skills
- The autonomy to review, rebuild and shape frameworks that will define clinical quality across the business
What GenPhysio offers our team
- Competitive remuneration — $130,000–$150,000 base + super, depending on experience
- Professional Development - $2,000 PD allowance and 3 days paid study leave
- Birthday Leave - enjoy your special day on us
- Starter Kit - we supply everything you need to be set up for success: company laptop, mobile, printer, laminator, iPad and funding for resources to support your caseload
What is needed to work as a Clinical Quality & Development Manager at GenPhysio?
- Registered allied-health clinician (Physiotherapy, Occupational Therapy, or Speech Pathology) with current AHPRA/SPA registration
- Senior clinical experience, including supervision, mentoring and clinical governance, quality and risk
- Demonstrated people‐leadership experience — managing performance, development and team output
- Experience building or rebuilding supervision frameworks or clinical pathways
- Experience across multiple funding streams (NDIS and Aged Care / Support at Home)
- A current Working With Children Check and any other required screening checks
- Ability to legally work in Australia
Clinical Quality & Development Manager employer: Gen Physio
GenPhysio is an exceptional employer for Speech Pathologists in West Brisbane, offering a supportive and flexible work environment that prioritises your professional growth and work-life balance. With a diverse caseload, generous benefits including a $9,600 annual car allowance, and a strong emphasis on team collaboration and mentorship, you'll find meaningful opportunities to make a difference in the community while enjoying autonomy in your role. Join a culture that values respect, accountability, and performance, where you can thrive both personally and professionally.
