Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.
With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.
Due to continued growth, we are seeking a Service Coordinator - Fire/Electrical to join our team in Sunshine Coast.
Job Description
The Role:
- Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
- Maintain client portals, generate invoicing and work orders in order to meet client KPIs
- Coordinate subcontractor administration and support with monthly reporting
- Manage inbound calls from clients and technicians.
Desired Skills and Experience
Selection Criteria:
- Previous experience working in a customer service based role
- Ideally has exposure in the Service industry - however not essential
- Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
- Willingness to learn, with excellent communication skills
- Strongtime management skills and attention to detail
- Possess a positive, proactive customer focused approach
- Graduates encouraged to apply, with training facilitated for the right candidate
Why Grosvenor?
Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a great team of passionate people all working towards a common goal - delivering the best, proactive service for our clients!
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Service Coordinator - Fire/Electrical in Brisbane employer: GEG ELMO
Grosvenor Engineering Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Sydney. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring our team members thrive in their roles. Join us to be part of a company that values your contributions and is dedicated to delivering outstanding results for our clients across ANZ.
