Accessory Manager (Automotive/OEM)

• Geely is a global leader in smart electric vehicles and automotive innovation.
• Own iconic brands like Geely Auto, Zeekr, Volvo, Polestar, Lotus, and hold a 17% stake in Aston Martin.
• With $100B+ assets and 140,000+ employees worldwide.
• 30,000+ engineers & designers across China, Sweden, the UK, the U.S., and Germany.
• 4,000+ sales and service locations worldwide.
• Fortune Global 500 company for 13 consecutive years.
• Pioneering AI-driven automotive solutions with one of the largest cloud computing centres (1.02 Exaflops/sec).
• Geespace has launched 20 satellites to support safer autonomous driving.
• World-class digitalisation and AI-driven manufacturing.

Mission & Vision:

A Sustainable Future, A Better World

The Role:

• As Geely Auto Australia enters a critical growth phase, building a robust, scalable, and commercially driven vehicle accessories function is essential to supporting dealer success, enhancing customer experience, and ensuring business continuity.
• This role takes full ownership of accessory performance, including commercial outcomes, customer experience, and dealer profitability.
• The National Accessories Manager will lead the development of a high-performing, data-driven, and customer-centric operation, ensuring strong service delivery, operational excellence, and sustainable business growth.

Core Responsibilities

• Product Lifecycle: Lead the development, sourcing and lifecycle management of the GAA's accessory and merchandise product portfolio
• Market Analysis: Monitor Australian automotive trends to ensure the accessory portfolio aligns with consumer demand and brand positioning
• Attachment Rates: Drive accessory attachment rates across vehicle sales by integrating accessories into the full customer journey (pre-sale, point-of-sale, and aftersales).
• Dealer Profitability: Design promotional programs, bundling strategies, and dealer incentive structures to maximise accessory fitment ratios
• Marketing: Oversee the development and roll out of marketing collateral and sales resources to support Accessory sales

Supply Chain & Operations

• Inventory Management: Lead forecasting, procurement and pricing strategies to optimize stock levels and fill rates while minimizing obsolete stock
• Supplier Relations: Negotiate with accessory suppliers and logistics providers to ensure supply continuity and meeting of service level agreements

Process, Systems & Governance

• Develop, implement, and maintain accessory processes, procedures and reporting frameworks
• Build scalable operating models, systems integration and governance structures to support long-term business growth
• Coordinate with HQ and stakeholders to improve system integration and operational efficiency

Quality, Warranty & Risk Management

• Oversee warranty returns, root-cause analysis for defective parts and continuous quality improvement initiatives
• Establish robust quality monitoring, recall support and risk mitigation processes aligned with regulatory and brand standards
• Ensure compliance with Australian Consumer Law and internal quality requirements

Leadership & Stakeholder Management

• Supervise and develop accessory team members, fostering a high-performance and collaborative culture
• Act as the escalation point for complex dealer and customer issues
• Influence and align cross-functional stakeholders (Sales, Aftersales, Finance, Marketing, HQ) to deliver integrated business outcomes

Key Performance Indicators (KPIs)

• Accessory Per New Vehicle Registered: The percentage of new vehicle sales that include fitted accessories
• Accessory Gross Margin: Overall revenue and profitability generated through the national dealer network
• Inventory Fill Rate & Stock Turn: Measures of supply chain efficiency and product availability
• Dealer Satisfaction: Feedback from dealerships regarding support, training, and program effectiveness

Ideal Candidate ProfileSkills/Experience:

• High-level commercial and financial acumen, strong supply chain demand planning, and the ability to negotiate effectively with suppliers and manufacturers
• Technical understanding of product development guidelines and constraints including a reasonable level of technical aptitude
• 5-7 years' experience in an aftersales leadership role within an automotive OEM, importer or distributor environment
• Demonstrated experience across both operations and accessories/commercial programs, with a strong understanding of accessory business drivers and customer behaviour
• Solid understanding of wholesale and retail accessory operations, pricing strategies and dealer support frameworks
• Proven ability to manage end-to-end accessory lifecycle, including forecasting, procurement, pricing and performance optimisation
• Experience managing 3PL partners, including SLA monitoring, performance feedback and escalation handling
• Proficiency in ERP and DMS systems, with strong analytical capability to interpret data and drive business improvements
• Experience driving dealer performance through structured programs, incentives and commercial frameworks
• Excellent stakeholder management and communication skills, with the ability to influence both internal and external partners
• Experience in building or scaling accessory operations in a new market or high-growth environment is highly desirable
• Familiarity with Australian Consumer Law and warranty-related parts processes
• Bachelor's degree or above

Office, Transport & Others

• Newly renovated modern office with electric adjustable sit-stand desks.
• Only a 4-minute walk from Macquarie Park Metro station to our office, with easy driving access via A3, Epping Rd, and M2 nearby.