At a Glance
- Tasks: Welcome customers and create memorable first impressions at BYD Geelong.
- Company: Join one of the fastest-growing automotive brands in the world.
- Benefits: Competitive hourly rate, full training, and long-term career opportunities.
- Other info: Supportive team culture with flexible shifts available.
- Why this job: Be the friendly face of a future-focused brand in the EV industry.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 19.8 - 24.2 $ per hour.
Our Front of House team plays a critical role in creating an exceptional customer experience during every visit. As the welcoming face of BYD Geelong, you'll be the first face and voice our clients meet. This is more than a front desk role; it's an opportunity to create memorable first impressions and help set the tone for the customer experience.
Key responsibilities
- Greeting and welcoming customers and directing them to an appropriate member of our Sales team
- Offering and preparing refreshments for customers and guests
- Ensuring our customer lounge is welcoming, clean and well presented
- Answering and coordinating incoming telephone calls
- Staying up to date with product knowledge on the range and BYD's industry‑leading EV/PHEV technology
- Working as part of a team and assisting with general Front of House duties as required, including Mercedes-Benz reception
About you
- Friendly and approachable, creating a positive first impression
- Excellent communication and interpersonal skills
- Experienced in working in a dynamic, fast‑paced customer service environment
- Takes pride in their personal presentation and workplace environment
- Sound Microsoft Office skills (Word, Outlook, Excel)
- Reception experience preferred but not essential
- Available and committed to work each Saturday, 9am – 4pm
- Flexible to cover additional shifts as required
About us
BYD is one of the world's fastest‑growing automotive brands, leading the way in electric and hybrid vehicle technology. This is a rare opportunity to join a future‑focused brand at an exciting stage of growth in Geelong and build your career in a rapidly evolving industry.
Competitive casual hourly rate
Long‑term opportunities with a respected automotive group
Full training
Supportive and friendly team culture
If you're a natural people person who enjoys providing exceptional customer service, we'd love to hear from you. Applications close Friday, 16th October 2026.
Front of House Receptionist in Geelong employer: Geelong Motors
BYD Geelong is an excellent employer that values its team members and fosters a vibrant work culture focused on customer satisfaction and innovation. Located in the heart of Geelong, employees enjoy a supportive environment with opportunities for professional growth, as well as the chance to be part of the exciting electric vehicle industry. With a commitment to teamwork and a welcoming atmosphere, BYD Geelong ensures that every employee feels valued and empowered to contribute to exceptional guest experiences.
