At a Glance
- Tasks: Lead a dynamic team to enhance customer order experiences and set service standards.
- Company: Geared Up Culcha, a vibrant company based in Brisbane.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a collaborative culture focused on excellence and customer success.
- Why this job: Make a real difference in customer satisfaction while leading an innovative team.
- Qualifications: 5+ years in customer service and 2+ years in team leadership required.
The predicted salary is between 60750 - 74250 $ per year.
Geared Up Culcha in Brisbane is seeking a Customer Service Manager to own the end-to-end customer order experience.
You will lead a blended onshore and offshore team, set service standards in Net Suite, and collaborate across the business to ensure customers receive the right product, branded correctly, on time.
The role requires 5+ years in customer service with 2+ years leading a team, plus hands-on Net Suite experience for sales orders and reporting.
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Customer Service Leader in Brisbane employer: Geared Up Culcha
Geared Up Culcha offers a dynamic work environment where employees can lead teams and influence customer service standards. With opportunities for professional growth, particularly in leadership roles, the company values collaboration and effective communication across its operations. Employees benefit from hands-on experience with tools like NetSuite, enhancing their skills in customer service management.