Reservation Support Agent – Remote
The advertised position is for a contractor position. Additional work types (full-time, part-time) may be negotiated for the right candidate.
WORK LOCATION: This role is a remote (work from home) position although, ideally based in Dubbo NSW. The successful candidate must be located in Central/Central West NSW – Parkes, Forbes, Dubbo.
RENUMERATION: $120 – $134 + Super
ABOUT US: Quantum Behaviour are a locally owned and operated business in the Central West NSW. We are a family-friendly organisation who value our employees, our clients, and our community. Our passion lies with improving the choice and control those we serve have over their lives, and supporting our clients improve their quality of life. At Quantum Behaviour, we will nurture you, welcome your skills and expertise, and support you to achieve your best!
PURPOSE OF ROLE: Behaviour Support Practitioners are an essential component of our operational and clinical teams. The primary purpose of the Behaviour Support Practitioner role is to design, develop, and implement Positive Behaviour Support Plans for NDIS Participants to increase their quality of life. As a Behaviour Support Practitioner, you will work with clients and their support network to conduct Behaviour Support Needs Assessments and develop Positive Behaviour Support Plans that respond to the needs of Participants to support them achieve their goals and increase their quality of life.
QUALIFICATIONS & MANDATORY EXPERIENCE: • Relevant Tertiary Qualification in Psychology, Social Work, Applied Behaviour Analysis, Behavioural Science, Occupational Therapy, Counselling, Social Work, Disability or Social Sciences (or similar). Applicants must be Australian citizens only to be eligible for this position. Have a minimum 2 years’ experience in the delivery supports to people with complex behaviour support needs. Demonstrated understanding of Positive Behaviour Support principals including person-centered supports and the need for individualised assessment and planning. Current NSW Issued C Class Driver’s Licence, Comprehensive Care Insurance, and a willingness to travel as per role requirements (travel reimbursement is paid to the employee in addition to their base rate of pay). Current First Aid Certificate (or willingness to obtain). Behaviour Support Practitioner registration with the NDIS Quality and Safeguards Commission (or willingness to obtain). Willingness to maintain CPD requirements as per Quantum Behaviour’s internal procedures.
SECURITY CHECK: • National Police Check Clearance (or willingness to obtain). • Current NDIS Worker Screening Check (or willingness to obtain). • NSW Working with Children Check (or willingness to obtain).
WORK LOCATION: This role is a remote (work from home) position although, ideally based in Dubbo NSW. The successful candidate must be located in Central/Central West NSW – Parkes, Forbes, Dubbo.
Base Salary – $85k – $105k + Super + Employee Benefits Programme (including KPI bonus’s, retention bonus’s, etc) – see below
EMPLOYEE BENEFITS PROGRAMME: We recognsie the contributions our employee’s make the lives of vulnerable people in our community, and we are committed to supporting you maintain your social-emotional wellbeing, and achieve a healthy work-life balance. Our Employee Benefits Programme offers the following incentives:
- 17.5% Annual Leave Loading
- Professional Development Allowance ($2,500 p/a)
- Birthday Bonus
- Christmas Bonus
- Quarterly KPI Bonus
- Annual Retention Bonus
- Flexible Work Arrangements (e.g 9 day working fortnight, school hours, etc)
ABOUT US: Quantum Behaviour are a locally owned and operated business in the Central West NSW. We are a family-friendly organisation who value our employees, our clients, and our community. Our passion lies with improving the choice and control those we serve have over their lives, and supporting our clients improve their quality of life. At Quantum Behaviour, we will nurture you, welcome your skills and expertise, and support you to achieve your best!
RESPONSIBILITIES INCLUDE:
- Develop and implement Positive Behaviour Support Plans for NDIS Participants.
- Conduct Behaviour Support Needs Assessments and collaborate with support networks.
- Travel to regional/remote communities as required.
- Maintain CPD and participate in supervision and team training.
REQUIREMENTS/WHAT YOU’LL BRING:
- Current registration with the NDIS Quality and Safeguards Commission as a Behaviour Support Practitioner.
- Experience delivering supports to people with complex behaviour support needs.
- Strong communication, teamwork, and documentation skills.
- Willingness to travel frequently within South Australia and remote communities.
Ready to Make a Difference? If you’re looking for a Behaviour Support role where your expertise is valued, your professional growth is supported, and meaningful outcomes come before KPIs, we’d love to hear from you!
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