Office Manager in Melbourne

Are you an energetic Office Manager passionate about leading from the front and ensuring our business and team have all the resources they need to deliver flawless event experiences to our clients? Does a role filled with a vibrant team spirit, delicious challenges, and an array of prestigious brands ignite your enthusiasm?

If your career was a cocktail, would it be a meticulously crafted mix of managing the day to day running of the office ensuring the team have everything they need for a successful event delivery, managing the team work flows, ensuring records are meticulously maintained and setting and upholding company wide standards?

We are on the lookout for a detail orientated Office Manager with a passion for organising all aspects of admin and resourcing to support the day-to-day operations from our Reservoir office base. You will have a love of systems, processes & procedures and managing the team and operations behind the scenes to ultimately ensure the exceptional delivery and execution of our activations and events. This role will work closely with and will report to our National Operations Manager.

Who We Are: With clientele including Tommy Hilfiger, Louboutin, Gucci, and Spotify to name a few, we've mastered the recipe for creating branded experiences that leave a taste of wonder. From the buzz of coffee carts to the pop of popcorn machines, our team delivers events across Queensland, New South Wales, and Victoria, making every event an affair to remember.

About the Role:

• Office Management: Run our offices end to end, from supplies to equipment, so the events team can focus on delivering great events.
• Payroll: Check time sheets, allocate hours to each event and prepare fortnightly payroll.
• Recruitment & On-boarding: Recruit full-time team members, including running phone interviews and managing on-boarding.
• Compliance: Manage our food licences, food safety plans, electrical equipment (including test and tag), vehicles, Work Cover and business insurances in line with all government legislation and policy.
• File Management: Keep all company and staff records up to date so our team, local government and clients always have the information they need.
• Culture & Standards: Set, maintain and uphold our operational and service standards by managing and updating company-wide SOPs, and resolve issues as they arise.
• Sales Administration: Support the sales team with client on-boarding, debtor follow-up, entering and checking events, quoting and other ad hoc tasks.

Working closely with our sales and operations teams, you’ll also:

• Social Media: Source and gather regular content, and schedule posts.
• AI Search Optimisation: Create and publish content optimised for AI search.
• Website: Keep our website and package content fresh, current and accurate.
• Innovation: Help bring new services to life, from supplier research and process and system improvements through to national rollout.
• AI Systems & Processes: Work with our in-house AI Engineer to optimise and roll out AI initiatives across the business.

Growing With Us: As our business group expands, we’re looking for someone flexible, capable and proactive: someone who enjoys variety, takes ownership and puts their hand up for new projects as they come along.

Work Schedule: Generally Monday - Friday with some occasional requirement to be available on busy weekends as events require. Ongoing training and professional development. Note: This role requires driving and some Interstate Travel. Our company culture is to work from the Office.

What We Are Looking For:

• Experience: 3+ years experience in a similar role. Events or catering knowledge is desirable as is a working knowledge of Monday.com.
• Passion: A love for admin, compliance, record keeping, standards, systems and processes.
• Communication Skills: Strong and effective communication abilities to liaise with team, management and government agencies.
• Management & Financial Diligence: Balance the fine line between managing staffing levels, ensuring the team are trained and managing equipment and supplies within budget.
• Team Player: An ability to lead, support, and inspire those around you.
• Attention to Detail: You are a stickler for setting and upholding standards, policies, procedures, rules and regulations and your record keeping skills are exemplary.
• Reliability: Punctual and dependable with excellent time management and organization skills.
• Prioritise: This is a fast moving environment with competing tasks to meet deadlines.
• Initiative: Ability to work independently, autonomously and to show initiative.
• Driver’s License: Must have a valid Australian Open Driver's License.

Perks and Benefits:

• A competitive salary package plus Superannuation.
• A fun and engaging work environment – no two days are the same.
• Professional Development Programs.
• Opportunities for growth – as we expand, so could your career horizons.