Guest Experience Agent in Melbourne

Guest Experience Agent in Melbourne

Melbourne Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Create unforgettable experiences for guests and manage their needs with warmth.
  • Company: Exciting new boutique hotel in the heart of Melbourne CBD.
  • Benefits: Flexible hours, competitive pay, and a vibrant work environment.
  • Other info: Opportunity to grow in a dynamic and supportive team.
  • Why this job: Be part of an opening team and shape the hotel's culture from day one.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 40500 - 49500 $ per year.

The Lane House in Melbourne CBD is a brand-new 70-room boutique apartment hotel that has just opened in the heart of the city. This role is for an exceptional Guest Experience Agent who will help shape the guest experience and culture from day one, managing arrivals, inquiries and reservations with warmth and professionalism.

As part of the opening team, you’ll work across a rotating roster, interact with corporate and leisure travellers, and collaborate with housekeeping and management.

Guest Experience Agent in Melbourne employer: Gatehouse Hospitality Pty

Joining the team at Arris Apartments by Marriott Bonvoy means being part of an exciting new chapter in Australia's hospitality landscape. With a focus on empowering Hosts to create memorable guest experiences, you'll thrive in a supportive work culture that values your contributions and encourages professional growth. Located in vibrant Richmond, Melbourne, this role offers unique benefits such as live-in arrangements for full-time positions, fostering a strong sense of community among team members while delivering exceptional service standards.

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Contact Details:

Gatehouse Hospitality Pty Recruitment Team

We think you need these skills to ace Guest Experience Agent in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service Skills