Experienced Service Advisor / Assistant Service Manager
Are you an experienced Senior Service Advisor or Assistant Service Manager looking to take the next step with a passion for customer satisfaction and automotive excellence?
Chery Hoppers Crossing is looking for a dedicated and dynamic Assistant Service Manager or an experienced Service Advisor to join our team. This is a fantastic opportunity to take your career to the next level/
Key Responsibilities
- Assistant in managing the daily operations of the service department
- Provide support to service advisors and technicians to ensure timely and efficient service
- Handle customer inquiries, concerns, and service recommendations in a professional and friendly manner
- Drive customer retention and satisfaction
- Collaborate with the service team to ensure goals are met and customer expectations are exceeded
- Ensure that all service appointments, repairs, and maintenance are scheduled and completed on time
- Mentor staff, ensuring adherence to our best practices and customer service standards
What We're Looking For
- Proven experience as a Senior Service Advisor, Assistant Service Manager within the automotive industry
- Strong communication and interpersonal skills with a focus on customer satisfaction
- Ability to handle high-pressure situations and resolve customer issues quickly and effectively
- A team-oriented attitude with strong leadership abilities
- Familiarity with Ford vehicles and/or automotive technology is a plus
Why Join us? Competitive Salary & Benefits
We offer a competitive pay structure with performance based commissions and a company car.
Career Growth
We are committed to supporting your professional development and providing opportunities for advancement within our company.
A Supportive Work Environment
Join a team that values collaboration and respect
State-of-the-Art Facilities
Work with the latest tools and technology in a modern, well‐equipped service department.
Experienced Service Advisor / Assistant Service Manager in Wyndham employer: Gasmak Motor Group
At Knox GWM, we are dedicated to fostering a vibrant workplace culture that prioritises teamwork and professional growth. As an Assistant Sales Manager, you will benefit from ongoing training, a supportive environment, and the chance to advance your career within a successful automotive group. With a focus on excellence and customer satisfaction, we offer an attractive remuneration package and the opportunity to lead a motivated sales team while achieving your personal sales goals.
