At a Glance
- Tasks: Join our reception team, handling patient queries and scheduling appointments.
- Company: Garran Medical Imaging, a caring and patient-focused practice.
- Benefits: Flexible hours, salary packaging, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Gain hands-on healthcare experience while working with a friendly team.
- Qualifications: Strong customer service skills and good communication abilities.
The predicted salary is between 47250 - 57750 $ per year.
Friendly, Positive Attitude, Service Excellence and Accuracy. Small, Dedicated and Caring Team of Professionals.
Thinking of taking a gap year? This could be the perfect opportunity to gain hands-on experience in healthcare while working with a friendly and supportive team!
About Us
Garran Medical Imaging is a locally owned, patient-focused practice providing a wide range of diagnostic and interventional imaging services in the heart of Garran. Our small, dedicated team of professionals is committed to excellence, compassion, and accuracy in patient care.
About the role
We are seeking motivated and positive individuals to join our reception team, who are self-motivated, customer-focused and possess well-developed communication skills. This varied role includes a wide range of administrative and patient-facing responsibilities to ensure an efficient and patient-centered Medical Imaging service. The Medical Imaging Receptionist will undertake a range of examination scheduling, patient and healthcare professional queries and general administrative tasks. The role includes participation in a rotating roster including after-hours and occasional weekend duties across multiple sites based in Canberra.
About you
- Excellent customer service skills in a fast-paced work environment
- Well-developed communication and interpersonal skills both face to face and over the phone
- High attention to detail and accuracy
- Previous experience within the healthcare industry (desirable)
- Experience/knowledge in Medical Imaging (desirable)
- Experience working with a Radiology Information System (RIS) (desirable)
- Ability to work autonomously as well as collaboratively within a diverse team
- Flexibility and adaptability to manage competing demands and pressure in a changing work environment
- Sound organisational, time management and prioritisation skills
- Highly proficient and accurate data entry skills
- General computer literacy and confidence using various software systems
- Ability to follow instruction, exercise initiative and problem solve effectively
- Ability and willingness to work across multiple sites as required
- Availability and flexibility to work weekends and public holidays in accordance with roster requirements
- Strong commitment to patient confidentiality, privacy and professional conduct
- Ability to communicate with patients, healthcare professionals and colleagues in a professional, empathetic and respectful manner
- Ability to manage patient enquiries, appointments and competing priorities efficiently
- Strong teamwork skills and the ability to contribute to a positive and supportive workplace
- Ability to remain calm, professional and compassionate when dealing with difficult or sensitive situations
- Reliable, punctual and able to adapt to changing operational requirements
What we offer
Garran Medical Imaging offers a variety of fantastic Employee Benefits, including: Friendly & supportive team, Flexible working hours, Salary packaging options. Remuneration and hours of work are negotiable and will reflect your skills and experience. Garran Medical Imaging will take a modern view of remuneration with working flexibility and offers leave loading of 17.5%.
Medical Imaging Receptionist in Canberra employer: Garran Medical Imaging
Garran Medical Imaging is an exceptional employer, offering a friendly and supportive work environment where employees can thrive in their roles. With flexible working hours, competitive remuneration, and a strong focus on employee well-being, our dedicated team is committed to providing excellent patient care while fostering professional growth and development. Join us in the heart of Canberra for a rewarding experience in healthcare that values compassion and teamwork.
