At a Glance
- Tasks: Support student services and administration in a dynamic educational environment.
- Company: Gamma College, a growing institution in Brisbane.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Join a supportive team focused on enhancing the student experience.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Experience in office administration and strong communication skills required.
The predicted salary is between 39600 - 48400 $ per year.
- Gamma Education and Training – Brisbane QLD
- *Gamma College: Brisbane Campus Location(Full Time Position )
This position is suited to a person with CRICOS and Counselling experience. The position is to support administration and student services as Gamma College grows.
*The successful candidate will be a team player and
- Aware of handling sensitive information
- Present in a business-like manner.
- Adaptable and pro-active
- Have good verbal and written communication skills.
- Well organized
- Focused on the experience of our students.
- Experience working with Axcelerate platforms.
- Advanced Microsoft office skills
- Strong attention to detail is a must.
- Minimum 12 months experience in an office environment
- Experience in an international education environment, especially in an RTO, would be an advantage.
- Fluency in a second language is not essential but highly regarded.
Student Service Tasks and Duties
- Respond to inquiries from prospective international students and education agents in a professional and efficient manner.
- Coordinate student admission documents received from education agents and international students.
- Maintain all the data entries on the Student Management System
- Handling office tasks
- Providing scheduling support by booking appointments and preventing scheduling conflicts
- Screening phone calls and taking messages.
- Sign in, greet and assist visitors.
- Maintain polite and professional communication via phone, e-mail and mail.
- Help maintain student attendance records and files.
- Assist with enrolments, USIs and Student ID's
- Identify and report continuous process improvements.
- Assist students as required.
- Assist the campus manager as required.
- Orientation support
- Support trainers Ordering and restocking stationery, uniforms and office supplies.
- Monitor and report student tuition fees.
Admission Support Academic Support Tasks and Duties
- Updated the student's result to Axcelerate
- Monitoring student's course progress.
- Send warning letters each term and inform Admission team if enrolment need to cancel.
- Work with Academic Manager and support the assessment upload task.
- Process certificates or Statement for the student.
Finance Support Tasks and Duties
- Monitoring outstanding payment and contact students.
Student Service & Admin Support Officer in Brisbane employer: Gamma Education and Training
Gamma Education and Training offers a supportive and inclusive work environment, focusing on professional development for its staff. The company is committed to delivering high-quality education programs, providing opportunities for teachers to engage with diverse international students. With campuses in major Australian cities, employees benefit from a dynamic and culturally rich workplace.
Contact Details:
Gamma Education and Training Recruitment Team
