At a Glance
- Tasks: Lead global IT operations, ensuring top-notch support for retail and corporate environments.
- Company: Gallant Collective, a dynamic leader in IT solutions.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work culture.
- Other info: Join a forward-thinking team focused on innovation and excellence.
- Why this job: Make a real impact by enhancing service levels and driving performance across regions.
- Qualifications: Extensive IT service management experience and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Gallant Collective is seeking an IT Operations Manager to lead global Service Desk and Field Services, ensuring scalable, consistent and responsive support for retail, distribution centres and corporate environments. You will drive performance with KPIs, forecast capacity, and manage vendor relationships to deliver solutions across regions.
The role requires extensive IT service management experience, leadership across multi-site teams, and a track record of improving service levels and customer satisfaction.
Global IT Operations Leader – Service Desk & Field in Melbourne employer: Gallant Collective
Gallant Collective is an exceptional employer that fosters a collaborative and supportive team culture, making it an ideal place for professionals looking to make a significant impact in the IT sector. As the End User Computing Manager, you will have the opportunity to lead a dynamic team while driving continuous improvement initiatives in a large-scale environment, all from the vibrant eastern suburbs of Melbourne. With a focus on employee growth and exciting transformation projects, Gallant Collective offers a rewarding work experience that aligns with your career aspirations.
