At a Glance
- Tasks: Lead digital marketing strategies and enhance client experiences across various projects.
- Company: Award-winning digital agency in Chippendale, Sydney, with a collaborative culture.
- Benefits: Comprehensive training, paid parental leave, holiday bonuses, and regular team events.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Join a dynamic team and make a real impact on leading brands.
- Qualifications: Bachelor's degree, agency experience, and strong communication skills required.
The predicted salary is between 81000 - 99000 $ per year.
G Squared is on the hunt for a strategic client lead responsible for championing the integrated delivery of digital marketing strategies, and elevating the client servicing experience across the agency.
As a Digital Account Manager, you will
- Oversee the day to day delivery of multi-service clients
- Act as the key point of contact for your clients
- Facilitate and attend WIP meetings with clients both virtually and in person
- Regularly update clients on performance and scope of work
- Work with our internal teams to facilitate consultative responses and recommendations
- Oversee strategic alignment and ensure digital activity is in pursuit of each client's relevant marketing objectives
- Develop a strong understanding of our client's business, audience, competitors and industry
- Clearly identify marketing objectives and work with our broader team to develop relevant recommendations that drive real business results
- Own the development, execution and review of integrated client reporting forums and deliverables, including WIP meetings, strategy reviews, and other agreed reporting milestones
- Proactively identify opportunities for growth across existing clients
- Identify and implement process initiatives to enhance client servicing experience
- Identify and encourage opportunities for cross-functional collaboration and integration across services
- Demonstrate strategic leadership in both client forums and internal settings
- Lead and facilitate client onboarding and workshops as required
- Contribute to new business opportunities and proposals as required
- Contribute to agency thought leadership by actively sharing trends, insights and client success stories
- What we are looking for
- Bachelor's degree or higher tertiary education
- Experience in a similar role, agency-side
- Excellent communication skills, both oral and written
- Highly organised with an acute attention to detail
- Sound understanding of digital marketing channels and platforms, including paid media, SEO, web, creative, email, and understands the impact traditional channels have on overall marketing performance
- GA4 and analytics proficiency
- Strong teamwork and collaboration skills Proven ability to build rapport and develop strong relationships
- Microsoft Suite (namely Powerpoint, Excel, Teams) proficiency (bonus)
- Ability to manage conflicting priorities and work to deadlines
- Commercial acumen
Why G Squared?
G Squared is a performance-focused digital agency headquartered in Chippendale, Sydney.
We're an award-winning team that works with some of Australia's leading direct-to-consumer brands across a huge range of industries.
Our service pillars - Paid Media, SEO, CRO, Data, Strategy, Web and Creative - work together, not in silos, so your strategies are always integrated and your impact is always amplified.
- Purpose-built office in Chippendale with breakout zones and collaboration spaces
- Comprehensive training through our partnership with Sydney University
- Paid parental leave + holiday bonus
- Regular team events with a genuinely fun crew
Awards
- Winner - Best SEO Campaign, APAC Search Awards
- Finalist - Specialist Agency of the Year, Mumbrella Awards 2022
- Finalist - Marketing Agency of the Year, AMI Awards 2022
- Finalist - Independent & Digital Agency of the Year, Ad News Awards 2021
G Squared is committed to being a diverse and inclusive workspace. We encourage people of all backgrounds to apply.
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Digital Account Manager employer: G Squared
G Squared is an exceptional employer located in the vibrant suburb of Chippendale, Sydney, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth through comprehensive training partnerships and regular team events, we empower our staff to take ownership of their roles while driving impactful results for leading brands. Our commitment to diversity and inclusion ensures a supportive environment where every team member can thrive and contribute meaningfully.