Posted: 22/07/2026
Closing Date: 22/08/2026
Job Type: Casual
Location: LNE Perth
Job Category: Customer Service
At Lite n' Easy, we're not just about meals - we're about transforming lives through better eating habits. We've been making it effortless for Aussies to embrace healthier choices since 1986, whether they're losing weight or simply eating better. As a team, we pour our passion into crafting meals that are as nutritious as they are delicious.
If you thrive on providing exceptional service, join our dynamic team as a Contact Centre Consultant — Casual role in our Canning Vale, WA location, with real opportunity for more hours.
Why you'll love it here
- Real impact: every call you take helps someone eat better,whether that's a busy parent, someone managing their health, or a person just trying to make life a little easier.
- We'll set you up to succeed: full paid training, so you walk in confidentnot thrown in the deep end.
- A team that's genuinely in your corner: work alongside people who care, in a close-knit Canning Vale office.
- Room to grow: many of our team started exactly where you are now,we invest in your progression, not just your first day.
The Perks
- Discount on Lite n' Easy food products
- Free onsite gym & free onsite parking
- Employee Assistance Program (EAP)
- Themed events & family fun day
- Monthly birthday celebrations & engagement activities
- Quarterly Reward and Recognition Program
Job Description About the role
- No weekends, ever - Our National Contact Centre operates 8:00am–6:00pm, Monday to Friday (including public holidays, except Christmas Day), so your evenings and weekends stay yours.
- We'll set you up properly first - You'll need to be available full-time during training and consolidation, before settling into your ongoing schedule, a minimum of 20 hours per week, with genuine opportunity for more as business needs grow. Full-day Monday availability is highly valued, along with afternoon/evening coverage on weekdays through to 6:00pm.
- Real conversations, real impact - You'll handle inbound and outbound calls, provide accurate product information, resolve complaints with care and keep customer records accurate and up to date.
- Room to sharpen your skills. You'll work toward clear KPIs for quality, compliance and performance, with ongoing support to keep building your own capability and your team's.
You will
- Handle inbound and outbound calls, delivering excellent service to new and existing customers.
- Consistently meet key performance targets (KPIs), including call quality and compliance.
- Provide accurate product information and keep customer records up to date.
- Resolve customer complaints with care, efficiency, and a focus on continuous improvement.
- Keep learning and growing your skills, both personally and as part of the team.
What you'll bring
- Customer service experience is essential; call centre experience is highly regarded, but not required — we welcome applicants from office, retail, hospitality, healthcare, fitness, aged care, nursing, or social work backgrounds.
- A genuine passion for making a difference in people's lives.
- Excellent written and verbal communication skills.
- A compassionate, empathetic and patient manner.
- Familiarity with Microsoft Office and customer databases is highly regarded.
- Strong teamwork skills and the ability to thrive in a fast-paced environment.
- Reliable transport to commute to Canning Vale (transport is part of our screening process).
- Four-week training program combining classroom and hands-on experience.
- Weeks 1 - 2: 9:00am –5:00pm, Monday to Friday (System & Product Training)
- Weeks 3 - 4: 9:00am –5:00pm, Monday to Friday (On‐the‐jobconsolidation of skills)
- Weeks 5 - 6 onwards: Casual hours
- Intake starts Monday, 7 September 2026.
- A 1-hour pre-employment medical assessment is required for the successful candidates.
Please note: Only Australian and New Zealand citizens are eligible for this role.
Lite n' Easy is an equal opportunity employer committed to diversity and inclusion.
Contact Centre Consultant - Multiple Casual Positions in Perth employer: G.D. Mitchell Enterprises Pty. Ltd.
At Lite n' Easy, we pride ourselves on being an exceptional employer that champions a healthy work-life balance and fosters a supportive culture. Located in Banyo, our team enjoys unique benefits such as discounted food options, onsite physiotherapy, and engaging family events, all while working in a collaborative environment that prioritises professional growth and innovation. Join us to lead a talented team of developers in making a meaningful impact on the health of Australians through technology.
Contact Details:
G.D. Mitchell Enterprises Pty. Ltd. Recruitment Team
