At a Glance
- Tasks: Install and support POS systems while helping customers embrace new technology.
- Company: Future Net Australia, a trusted leader in retail POS solutions for over 25 years.
- Benefits: Competitive salary, bonuses, and opportunities for personal growth in tech.
- Other info: Hands-on role with exposure to diverse industries and career development opportunities.
- Why this job: Join a dynamic team and make a real impact in the tech world.
- Qualifications: 3 years of POS or IT experience, strong IT skills, and a customer-focused attitude.
The predicted salary is between 70000 - 80000 $ per year.
Future Net Australia delivers technology solutions that help businesses operate more efficiently through reliable Point of Sale (POS) systems, software and IT support.
With over 25 years of service, Future Net is a trusted brand in the retail POS space.
Working with customers across retail, grocery, fuel and related industries, we focus on providing practical technology solutions, quality installations and ongoing customer support.
Our team works closely with clients to implement technology that meets their operational needs, backed by technical expertise, responsive service and a commitment to getting the job done right.
We are looking for a motivated and customer-focused Junior POS Technician / Installer to join our team and build a rewarding, long-term career in technology.
Key responsibilities
- Technical pre-sales preparation and presentations, assisting the sales team with the demonstration of technology solutions.
- POS hardware and software installations, including setup, configuration, maintenance and troubleshooting. Travelling Australia wide
- Software application installation and client training, helping customers confidently use POS, Back Office and related applications.
- Client liaison and support, assisting customers to adopt new technology and resolving technical issues both remotely and on-site.
- Working closely with our engineers to achieve efficient, reliable and well-planned client implementations.
- New site installations and training, ensuring customers are ready to use their systems effectively.
- General IT support and networking, including hardware troubleshooting, software configuration and connectivity issues.
- Field and workshop duties, including equipment preparation, repairs, testing and servicing.
- Maintaining accurate service records, technical documentation and customer activity reports.
- Following up on customer issues, escalating complex problems when required and ensuring matters are resolved.
About you
- Around 3 years of POS or IT industry experience.
- Strong IT skills and a genuine enthusiasm for technology.
- An understanding of computer hardware, networking and software troubleshooting.
- A customer-focused attitude and the ability to communicate technical information clearly to non-technical users.
- A practical, methodical approach to problem-solving and attention to detail.
- A professional presentation, neat attire and a positive demeanour.
- The willingness to learn, develop new skills and keep up with evolving technology.
- Good organisational and time-management skills, with the ability to manage competing priorities.
- The ability to work independently while contributing positively to a team.
- Must have a current driver's licence and a reliable vehicle
- Competitive salary of $70,000–$80,000 + Superannuation + Bonus
- A varied, hands-on role across POS technology, software, hardware and networking.
- Opportunities to develop your technical expertise and customer-facing skills.
- Exposure to a range of industries, systems and client environments.
- The chance to work alongside experienced technical and engineering professionals.
- Genuine opportunities for personal growth and long-term career development.
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Junior POS Technic in Sydney employer: Future Net Australia
Future Net Australia is an exceptional employer, offering a dynamic work environment where technology meets customer service. With over 25 years of experience in the POS industry, employees benefit from competitive salaries, ongoing training, and the chance to work alongside seasoned professionals, fostering both personal and professional growth. The company's commitment to quality installations and responsive support ensures that team members are integral to delivering practical solutions across diverse industries, making every day rewarding and impactful.
