Dental Receptionist in Sydney

Love working with people and being part of a team that genuinely helps each other? Here's your opportunity to join a well-established orthodontic practice that has been caring for patients for years and is giving its Norwest clinic a fresh new look! We’re looking for an experienced Dental Receptionist who enjoys creating a welcoming patient experience, keeps things organised behind the scenes and is always happy to lend a hand. You'll be joining a team of nine in administration, where a helpful attitude, initiative and a willingness to pitch in are genuinely valued. With a refreshed clinic environment, an established business behind you and a 9-day fortnight with every second Wednesday off, this is a fantastic opportunity for someone looking for a great team and a little more balance in their working week.

What you'll be doing:

• Welcoming patients and providing a warm, friendly first impression.
• Answering incoming calls, handling enquiries and managing appointment bookings.
• Processing payments and ensuring outstanding accounts are followed up and kept up to date.
• Printing patient information, preparing documentation and issuing reports.
• Supporting the wider administration team with the day‑to‑day running of the clinic.
• Keeping reception organised, presentable and running efficiently.
• Noticing the little things that need attention — whether that's tidying an area, keeping the clinic clean and welcoming or jumping in to help a colleague when things get busy.

What we’re looking for:

• Previous dental reception experience is essential.
• We’re specifically looking for someone with a background in a dental practice, rather than general medical reception, who understands the pace and administrative requirements of a dental environment.
• Has a warm, approachable and helpful demeanour.
• Is organised, reliable and comfortable juggling different priorities.
• Has experience with payments, outstanding accounts and general administration.
• Takes pride in accuracy and keeping things up to date.
• Is a genuine team player who is happy to help wherever needed.
• Uses initiative and doesn’t wait to be asked to do the obvious.
• Takes pride in maintaining a clean, tidy and professional clinic.

We’re looking for someone who understands that being a great receptionist is about more than answering phones and booking appointments. It’s about making patients feel comfortable, supporting your colleagues and taking ownership of the little things that make a big difference.

The details:

• Location: Norwest, close to the Metro, with parking available.
• Hours: 7:30am - 5:00pm.
• Roster: 9-day fortnight, with every second Wednesday off.
• Environment: An established orthodontic practice with a refreshed clinic and a nine‑person administration team.

Sound like you? If you’re an experienced dental receptionist who enjoys a busy environment, loves being part of a supportive team and takes pride in keeping things running smoothly, we’d love to hear from you. Join an established practice with a fresh clinic environment, a great team around you and a roster that gives you every second Wednesday off.