We’re partnering with a growing and dynamic insurance business that is looking for a dedicated Claims Consultant on a 12-month max term contract to join their team.You'll be managing end-to-end claims while delivering exceptional customer experiences.
The Benefits:
- Free parking on-site or easy access to public transport
- Join a supportive, close-knit team that values collaboration
- Enjoy a relaxed work environment
- Be part of a business that’s expanding nationally
- Hybrid work structure
Key Responsibilities:
- Manage the full claims lifecycle from lodgement to resolution
- Support and guide customers with empathy and professionalism
- Act as the first point of contact for incoming claims
- Review and negotiate claims to ensure fair outcomes
- Maintain accuracy and efficiency while following internal procedures and service standards
What We’re Looking For:
- Previous experience in claims or a complex customer service environment
- Strong communication and critical thinking skills
- High attention to detail and excellent organisational skills
- The ability to work well under pressure and meet deadlines
- A calm, empathetic approach with a focus on delivering great service
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Motor Claims Consultant in Melbourne employer: Fuse Recruitment
Join a prestigious wealth management firm in Melbourne's CBD, where you will thrive in a collaborative and innovative environment that prioritises professionalism and client-centred service. As an Experienced Paraplanner, you'll have the opportunity to refine your skills while contributing to the firm's reputation for excellence, all within a supportive culture that encourages career progression and personal growth.
