At a Glance
- Tasks: Lead a fun team to create unforgettable guest experiences and boost venue revenue.
- Company: Join Funlab, the premier creator of competitive socialising experiences.
- Benefits: Enjoy extra paid leave, free activities, and a focus on wellbeing.
- Other info: Flexible shifts with opportunities for personal and professional development.
- Why this job: Be part of a people-first culture that prioritises growth and fun.
- Qualifications: 1 year of management experience, RSA, and a passion for guest experiences.
The predicted salary is between 58500 - 71500 $ per year.
Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. We’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet.
With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001. Every day at Funlab is different, and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it.
Now, we’re on the lookout for an Assistant Venue Manager to join the team at Holey Moley & Hijinx Hotel in Canberra - someone who’s passionate about people, driven by fun, and ready to create unforgettable experiences.
Why Work with Us?
- Advance your career with a powerhouse in the entertainment industry
- Personalised development tailored to you, plus the chance to learn from some of the best in the biz
- A people-first culture that prioritises upskilling, growth, and setting our Motherfunners up for success
- Extra time off! Enjoy four additional paid leave days just for you
- Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity employee network groups as well as access to gender affirmation leave
- Play on us! Enjoy free activities for yourself and a pal across ALL Funlab brands
What You'll Do:
- Lead with Energy: Be a hands-on, guest-focused leader who motivates your team to create unforgettable experiences
- Boost Revenue: Run amazing shifts, drive up and cross selling to enhance the guest experience
- Create WOW Spaces: Transform our venue into the ultimate FUN destination
- Support Your Team: Inspire and coach a high-energy team of customer service, bartender and function host pros
- Handle Operations: Take on front of house & back of house portfolios like rosters, training, P&L management, forecasting, and more
- Cultivate Culture: Build a collaborative, inclusive vibe that makes coming to work exciting
- Grow and Shine: Develop your skills and those of your team while mastering all aspects of a bustling entertainment venue
*As we are a seven day a week business, you must be available to work nights and weekends*
What You've Got:
- Minimum 1 year people management experience
- A valid RSA and Working with Children Check
- Availability to work nights and weekends
- An obsession with providing the best guest experiences
- Experience in driving revenues on shift
- Proactive, with a sense of urgency and a positive can-do attitude
- Excellent written and verbal communication skills
- Well organised planner who works well under timeline pressures and tackling multiple priorities
- Capable problem-solver and thinking on your feet
- Proven ability to build and manage relationships with different stakeholders
If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us!
Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items. At Funlab we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!
Assistant Venue Manager – Lead Guest Experience in Canberra employer: Funlab
At Funlab, we pride ourselves on being a leading employer in the entertainment industry, offering a vibrant and inclusive work culture that prioritises personal growth and development. As a Venue Manager at Strike Bowling and Archie Brothers in Glen Waverley, you'll enjoy unique benefits such as extra paid leave, mental health support, and opportunities to learn from industry experts, all while creating unforgettable experiences for our guests. Join us and be part of a team that values fun, community, and making a positive impact.
