At a Glance
- Tasks: Create unforgettable guest experiences and drive sales with your energy and service mindset.
- Company: Join Funlab, the leading creator of competitive socialising experiences.
- Benefits: Enjoy free activities, half-price food, and awesome monthly prizes.
- Other info: Flexible shifts available; must be ready to work nights and weekends.
- Why this job: Be part of a fun, inclusive team that values your uniqueness and growth.
- Qualifications: Bring your passion for fun and customer service experience.
The predicted salary is between 15.3 - 18.7 $ per hour.
Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001.
Every day at Funlab is different, and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you’ve been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach.
Now, we’re on the lookout for Front of House team members to join the team at Darlinghurst - people who are passionate about service, driven by fun, and ready to create unforgettable experiences.
Why Work With Us?
- Be part of an innovative and people-focused company
- Access to a development program and opportunity to work alongside and learn from industry leaders
- Earn an award-based hourly rate under the Amusement & Entertainment Award, plus enjoy awesome extras like monthly prize incentives and exciting competitions with epic prizes!
- Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity Employee network groups as well as access to gender affirmation leave
- Enjoy free activities for you and a pal across ALL Funlab brands
- Half-price food and bev for you and a pal
What you’ll do:
- Create and deliver unforgettable guest experiences with your energy and top-tier service mindset
- Drive sales on every shift – smash targets through upselling, product knowledge and proactive guest engagement
- Understand daily goals and challenges, working with your team to succeed
- Take pride in your venue, making sure it’s well-stocked and ready to impress at all times
- Own your space! Be trained in all areas and whether you’re behind the bar, at reception, or running a function, you bring your A game!
- Follow all safety and compliance procedures to keep guests and your teammates safe
- Take the opportunities to go above and beyond and anticipate our guests’ needs
What you’ve got:
- Uniqueness and a passion for fun
- Energy, enthusiasm, positivity - and bucketloads of it!
- Customer service, hospitality or retail experience and a love for building customer rapport
- A love of interacting with a diverse range of guests - teens, kids and adults
- Great availability, must be available on weekends and nights
- A valid RSA and WWCC or keenness to get them!
*As we are a seven day a week business, you must be available to work nights and weekends*
If you're curious to explore, energetic about guests, and heart-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us! Don’t self-reject! We hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!
Bartenders & Front of House in Sydney employer: Funlab Pty Ltd
Funlab Pty Ltd is an exceptional employer that fosters a vibrant and energetic work culture, perfect for those passionate about creating memorable guest experiences. Located in Fremantle, employees benefit from a supportive team environment, opportunities for professional growth, and the chance to be part of exciting events in the entertainment industry. With a focus on fun and innovation, Funlab offers a unique workplace where your contributions truly make a difference.
