At a Glance
- Tasks: Welcome patients, manage reception, and support our clinical team in a busy environment.
- Company: Join the friendly team at Fundamental Health, an allied health practice in Kambah.
- Benefits: $30-$40 hourly rate, superannuation, and regular hours from Monday to Friday.
- Other info: Enjoy a dynamic role with training provided and opportunities to grow within the practice.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive setting.
- Qualifications: Strong communication and customer-service skills; previous experience is a plus but not essential.
The predicted salary is between 30 - 40 $ per hour.
We're looking for a friendly, organised and capable person to join our busy allied health practice at Fundamental Health. If you have strong administration and customer-service skills, enjoy working with people and can confidently manage a busy reception environment, we'd love to hear from you. Previous experience in a medical or allied health setting is welcome, but not essential. This is an immersive hands-on role where you'll get to know our patients, work closely with our practitioners and play an important part in keeping our practice running smoothly.
Key responsibilities:
- Welcoming patients and managing reception
- Responding to phone and email enquiries
- Coordinating appointment bookings and managing practitioner schedules
- Managing referrals and patient correspondence
- Liaising with doctors, specialists and other health providers
- Processing patient payments and assisting with account reconciliation
- Maintaining accurate patient records and administration
- Supporting our clinical team with day-to-day practice operations
About you:
- Friendly, professional and confident in a patient-facing role
- Highly organised, with strong attention to detail
- Able to prioritise tasks and multitask in a busy environment
- Calm, patient and solutions-focused when handling challenging situations
- Comfortable learning new systems and processes
- Reliable, proactive and able to commit to regular weekly hours
- A strong communicator with excellent administration and customer-service skills
- A team player who is happy to pitch in wherever needed
- Previous medical reception or administration experience will be highly regarded, although training in our systems and processes will be provided
The role:
- Full time role with regular hours across Monday to Friday
- $30-$40 hourly rate depending on experience, with superannuation in addition
- In person position at our friendly practice in Kambah, ACT
Allied Health Practice Receptionist in Canberra employer: Fundamental Health
Fundamental Health offers a supportive and collaborative work environment where employees can thrive in their roles. The company values strong administration and customer service skills, providing opportunities for professional growth within the allied health sector. Employees play a crucial role in patient care and practice operations, contributing to a fulfilling workplace experience.
