Fullarton Clinic is seeking a dedicated Administration Officer to join our team in a full-time or part-time capacity. Based in Epping VIC 3076, this role is central to the smooth operation of our hospital. This position offers the opportunity to make a real difference in a healthcare environment, where your organisational skills and attention to detail will directly contribute to the quality of patient care we deliver.
What you\'ll be doing
- Organise and record regular administration and executive meetings
- Assist with payroll processing and general HR management
- Assist the CEO with general administrative duties and calendar management
- Manage the administration of reception/ward areas
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records/forms
- Co-ordinate with staff from other departments
- Complete other clerical tasks such as data entry
- Maintaining patient confidentiality and accurate medical records
- Providing overall administrative support to the team leader, medical and clinical staff
What we\'re looking for
- Strong organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines consistently
- Excellent written and verbal communication skills, with the ability to interact professionally with patients, clinical staff and external stakeholders
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with practice management or scheduling software
- Experience with payroll support and Xero software
- Proven experience in an administrative or office support role, preferably within a healthcare or medical setting
- Attention to detail and accuracy, particularly when handling sensitive patient information
- A customer service-oriented approach with the ability to maintain composure in a busy, sometimes pressurised environment
- Understanding of and commitment to patient confidentiality and compliance with health information privacy legislation
- Ability to work independently and as part of a team, demonstrating initiative and reliability
About us
Fullarton Clinic is Melbourne's premium private hospital for Mental Health and Addiction Recovery, providing care in a calm, safe and thoughtfully designed setting. With innovative facilities and a patient-first approach, we provide discreet, comprehensive treatment and seamless support to help people move towards sustainable wellness and better days ahead. Fullarton Clinic is a 65 bed hospital, providing overnight stay, day stay and outpatient consultation services.
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