Workshop Administrator / Customer Service Officer

Workshop Administrator / Customer Service Officer

Full-Time On-site
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Workshop Administrator / Customer Service Officer

Full Bore Car & Truck Workshop – Bayswater VIC

Workshop Administrator / Customer Service Officer to join our busy Bayswater workshop.

This is a varied role where no two days are the same. You'll be the first point of contact for customers while providing essential administrative support to keep our workshop running efficiently.

Key Responsibilities

  • Providing exceptional customer service in person and over the phone
  • Data entry and maintaining accurate records
  • Processing invoices and purchase orders
  • Accounts receivable and debtor follow-up
  • MYOB accounting tasks
  • Scheduling and coordinating jobs
  • Liaising with customers, suppliers, and workshop staff
  • Managing emails and filing
  • Assisting with day-to-day office operations

About You

To be successful in this role, you'll have:

  • Previous administration and customer service experience
  • Strong data entry skills with excellent attention to detail
  • Experience using MYOB Accounting
  • Knowledge of Accounts Receivable & Accounts payable
  • Intermediate to advanced Microsoft Excel skills
  • Good knowledge of the Microsoft Office Suite (Outlook, Word, Excel)
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • An interest in the automotive or transport industry (highly regarded)

What We Offer

  • Monday to Friday – enjoy your weekends
  • Friendly and supportive team environment
  • Secure, long-term opportunity with a growing business
  • Competitive salary based on experience
  • Opportunity to grow your skills and career

If you're looking for a rewarding role in a fast-paced workshop environment and enjoy delivering excellent customer service, we'd love to hear from you.

Workshop Administrator / Customer Service Officer employer: Full Bore Car & Truck Workshop

At Full Bore Car & Truck Workshop, we pride ourselves on being a family-owned business that values each team member as part of our family. Located in Bayswater, our modern workshop provides a clean and professional environment where you can thrive, supported by a friendly team that encourages personal and professional growth. With above-award wages, a sign-on bonus for the right candidate, and a commitment to work-life balance, we offer an exceptional opportunity for Heavy Vehicle Diesel Mechanics looking to make a meaningful impact in their careers.

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Contact Details:

Full Bore Car & Truck Workshop Recruitment Team