Customer Service Representative in Sydney

Customer Service Representative in Sydney

Sydney Part-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Make outbound calls to sell delicious ice cream brands and build customer relationships.
  • Company: Join a passionate FMCG distributor known for excellence in customer service.
  • Benefits: Part-time hours, no weekends, and enjoy your afternoons free!
  • Other info: Flexible shifts and training provided to help you succeed.
  • Why this job: Get paid to talk about ice cream and hit sales targets with a fun team.
  • Qualifications: Customer service experience in a call centre is a must.

The predicted salary is between 19.8 - 24.2 $ per hour.

Frozen Distributor Network is an FMCG Distribution Company that distributes Streets and Ben & Jerry's Ice cream to the Route Trade throughout Sydney, Wollongong, Canberra, Newcastle and the Greater New England Area. We are a highly motivated and passionate business delivering excellence in customer service. The team adopts a winning culture, whereby, both individual and team performance is encouraged and recognised.

About the role

We are looking for a dynamic & energetic person for a 6 month contract role in our sales centre located at MINTO, NSW selling everyone's favourite ice cream brands such as Ben & Jerry's, Paddle Pop, Magnum and more. The role is predominantly outbound calling from a system generated call queue to existing customers throughout Sydney, Wollongong, Canberra, Newcastle, Greater New England Area and more. If you enjoy developing customer relationships and achieving individual and team-based sales objectives then this role is for you.

Benefits and perks

  • This is a 6 month contract PART TIME role, with a minimum of 20 Hours per week.
  • Work 5 days a week, MONDAY to FRIDAY (No weekends).
  • Start time is 8am at our sales centre at MINTO, NSW.
  • Shifts typically finish by 12 - 1pm for you to enjoy your afternoons or be available for school pickup.

Skills and experience

  • Customer service experience in a call centre/Telesales environment is essential.
  • Have the ability to complete an assigned outbound call queue in the time required achieving sales and KPI targets (Training provided).
  • Answer inbound calls (Training provided).
  • Assist customers with their ordering by providing brand information and promotional detail specific to the outlet (Training provided).

Customer Service Representative in Sydney employer: Frozen Distributor Network

Frozen Distributor Network is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to thrive in a dynamic sales environment. Located in Minto, NSW, we offer flexible part-time hours that allow you to balance work with personal commitments, all while being part of a passionate team that celebrates individual and collective achievements. With comprehensive training and opportunities for growth, you'll find meaningful and rewarding employment selling beloved ice cream brands in a fun and engaging atmosphere.

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Contact Details:

Frozen Distributor Network Recruitment Team

We think you need these skills to ace Customer Service Representative in Sydney

Customer Service Experience
Telesales Skills
Outbound Calling
Sales Objectives Achievement
KPI Target Achievement
Communication Skills
Relationship Building