Duty Manager - Warwick

• Take charge of a lively pub where no two shifts are the same.




• Lead a hands-on team and help create a great experience for every customer.




• Build on your hospitality experience in a role with plenty of variety and respon

About the Company

Join a busy, high-volume pub in Warwick, known for its welcoming atmosphere and a steady flow of locals and visitors. With a busy bar, food service and plenty happening throughout the week, the venue needs a reliable Duty Manager who enjoys being on the floor and keeping things running smoothly.
The team is looking for someone who takes pride in good customer service, leads by example and understands what it takes to run a successful pub. It's an opportunity to become a valued part of the venue and play an important role in the day-to-day operation.

About the Role

The Duty Manager will oversee daily pub operations, making sure customers are well looked after and the team has the support it needs to deliver great service.
Working closely with the venue management team, the successful candidate will help coordinate staff, manage busy service periods, handle customer enquiries and resolve issues as they arise. They'll also keep an eye on presentation, safety and responsible service practices to ensure the venue operates to a high standard.
This is a hands-on role suited to someone who enjoys a busy environment, can think on their feet and isn't afraid to get involved wherever needed. Whether it's supporting the bar team during a rush, helping staff manage a difficult situation or making sure the venue is ready for the next service, the Duty Manager will set the tone for the shift.

Your Skills and Experience

• Previous experience in a Duty Manager, Assistant Manager or senior hospitality role, ideally within a pub or high-volume venue.




• Strong people skills and the confidence to lead, support and motivate a team during busy shifts.




• A customer-focused approach, with the ability to handle complaints and resolve issues professionally.




• Good organisational skills and the ability to manage competing priorities in a fast-paced environment.




• Knowledge of responsible service of alcohol, workplace health and safety, and relevant hospitality compliance requirements, including current RSA certification.

Your Benefits and Rewards

• An opportunity to join a busy, established pub in Warwick.




• A varied, hands-on role with responsibility and room to develop.




• The chance to build leadership experience and strengthen hospitality management skills.




• A team environment where communication, teamwork and a positive attitude matter.




• The opportunity to make a real difference to the customer experience and daily running of the venue.

Interested in taking the next step?

If you're an experienced hospitality professional who enjoys working with people, knows how to keep a busy venue on track and leads by example, this could be the right opportunity for you.

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