Frontline Recruitment Group - Chadstone VIC
Our client is a prestigious luxury house with a rich legacy of craftsmanship and innovation, built and refined across generations. Renowned for exceptional quality, timeless design, and elevated client experiences, this brand continues to set the benchmark within the global luxury market.
An exciting opportunity has arisen for an Assistant Boutique Manager to support the leadership of their Chadstone boutique, driving performance while delivering world-class luxury service.
The Role
As Assistant Boutique Manager, you will play a key role in partnering with the Boutique Manager to lead the team, elevate client experiences, and uphold the brand's heritage and values. You will be hands-on in daily operations while acting as a mentor and role model on the sales floor.
Key Responsibilities
Support the Boutique Manager in the day-to-day leadership and commercial performance of the boutique
Deliver and champion luxury clientelling, building long-term, meaningful relationships with VICs, HNWIs, and loyal brand clients
Lead by example on the sales floor, providing elevated, personalised service experiences
Drive sales targets, KPIs, and boutique profitability
Coach, develop, and inspire the team to consistently perform at a luxury standard
Assist with recruitment, onboarding, and ongoing team development
Ensure visual merchandising and boutique presentation reflect brand excellence
Support stock management, inventory control, and operational compliance
About You
Proven experience in luxury or premium retail, ideally in a senior sales, supervisor, or assistant management role
- Bi-Lingual - Mandarin/Cantonese experience highly desired
Strong background in luxury clientelling, CRM, and relationship-based selling
A passion for craftsmanship, heritage brands, and storytelling
Confident leadership skills with the ability to motivate and develop others
Results-driven with a strong commercial mindset
Impeccable personal presentation and communication skills
Flexible availability, including weekends and peak trading periods
What's In It for You
Join an iconic luxury brand with a multi-generational legacy
Career progression within a globally respected luxury house
Competitive salary package plus performance incentives
Ongoing training in luxury service, product knowledge, and leadership
Work within a supportive, high-performing team at Chadstone
Be part of a brand that values craftsmanship, innovation, and excellence
Assistant Boutique Manager in Monash employer: Frontline Recruitment Group
At Frontline Recruitment Group, we pride ourselves on being a people-first organisation that fosters a vibrant and supportive work culture. Located in Arndell Park, our team of dedicated professionals enjoys competitive salaries, career advancement opportunities, and the chance to make a meaningful impact by connecting clients with top talent. With our recent certification as a Great Place to Work, we are committed to providing a rewarding environment where employees can thrive and grow.
Contact Details:
Frontline Recruitment Group Recruitment Team
