At a Glance
- Tasks: Coordinate booking requests and manage venue relationships for exciting live tours.
- Company: Join Frontier Touring, Australia's leading concert promoter with a rich history in the music industry.
- Benefits: Hybrid work model, dynamic environment, and opportunities to attend live gigs.
- Other info: Fast-paced role with great potential for career growth in the touring business.
- Why this job: Be at the heart of the music scene and connect artists with their fans.
- Qualifications: Experience in admin roles, strong communication skills, and tech-savvy.
The predicted salary is between 47250 - 57750 $ per year.
Due to a recent internal promotion, Australia and New Zealand’s leading concert promoter, Frontier Touring are looking for a highly motivated and self-driven Avails Coordinator to join our team. Reporting to the Executive Director of Touring Operations, this is an administrative role that also requires natural personal and problem-solving skills, as a key connector between venues and Tour Directors (Promoters).
The successful candidate will have great attention to detail, problem-solving abilities, strong organisational skills and be able to juggle multiple priorities in a fast paced, often hectic, but fun and creative environment. This is a full-time hybrid position (3 office days inc Mon and Wed), based out of either of our Sydney or Melbourne offices.
About the role: The Avails Coordinator is responsible for coordinating booking requests of our Tour Directors (Promoters) within the Frontier team, with a network of venues around Australia and New Zealand, ranging from club level to arenas and stadiums. While this position is a great entry into the touring business, it is not an entry level position. The right candidate will have experience in a similar role that is fast paced with changing demands.
As well as being organised with great attention to detail, the successful candidate will also have strong communication skills and prioritise relationship management, never hesitating to pick up the phone to talk through challenges and solve problems. You will be confident adapting to working with changing priorities and comfortable working with ambiguous situations. You will also have strong technology skills, an eye for formatting and be able to pick up systems and procedures quickly. This will include maintaining digital filing systems, calendars, schedules and databases, as well as providing general administrative support to the touring team as required.
The nature of this role will allow you to build strong relationships across the industry and to gain a broad understanding of business. Your ability to be both proactive, as well as to quickly respond to internal and external enquiries, will be essential to your success in the role. This role is a great entry into the Frontier business. With a busy year ahead, we are really looking for someone who is excited by this challenge and can hit the ground running.
On a day-to-day basis, the Avails Coordinator will be responsible for:
- Obtaining venue avails from venues across Australia and New Zealand for the Frontier Tour Directors (Promoters)
- Managing date holds and pencils on behalf of the Frontier Tour Directors (Promoters)
- Assisting with routing in conjunction with Tour Ops and Tour Directors (Promoters)
- Contracting venues and liaising with legal to share and prepare contracting information
- Communicating final tour itineraries and updates to the relevant internal staff
- Collating venue hire information, production specs and floor plans
- Updating the internal venue database and ensure information is accurate and up to date for all staff to reference
- Maintenance of venue avails files and electronic records on Microsoft SharePoint
- Supporting the Tour Operations and Ticketing teams with ad hoc administrative, coordination, and project-based tasks as required.
Desired skills and experience include:
- Ability to quickly develop relationships with internal and external stakeholders
- Previous experience in a similar type of admin-based role, or alternatively having completed formal studies in a related course
- Ability to thrive in an environment where you can think on your feet, easily adapt to changing needs and priorities
- Excellent written and verbal communication skills with good attention to detail
- Ability to remain calm under pressure and effectively manage workload, with consideration to deadlines within a fast-paced environment
- A team player who can also work well independently
- Strong computer and technology skills (including Advanced level Excel skills) and an ability to quickly pick up new systems and processes
As part of a business that’s main purpose is to connect artists with their fans, it is expected that you attend gigs to see the shows come to life as part of your role.
Only people who have existing eligible working rights to accept an ongoing role in Australia will be considered for this role.
Avails Coordinator in Sydney employer: Frontier Touring
Frontier Touring is an exceptional employer, offering a vibrant and dynamic work culture that thrives on creativity and collaboration. With a strong focus on employee growth, team members are encouraged to develop their skills in a fast-paced environment while building valuable relationships across the music industry. Located in either Sydney or Melbourne, employees enjoy the unique advantage of being part of Australia's leading concert promoter, with opportunities to attend live gigs and witness the magic of performances firsthand.
