Business Development Executive (Mandarin Speaking) in Sydney

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships. In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation. Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date. Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

Role Overview

We're looking for a Mandarin-speaking Business Development Executive to join our Commercial team in Sydney, working at our Kent Street Office (Very close to Town Hall and Wynyard stations). You’ll be responsible for growing Fresha's presence in the market by identifying, engaging and winning new businesses onto the platform. You’ll own the sales journey from prospecting through to close, helping salons, spas and other beauty and wellness businesses understand how Fresha can support their operations and growth. Professional fluency in both Mandarin and English is required for this role.

What You'll Do

• Win new business: Consistently achieve your sales targets by bringing new businesses onto the Fresha platform.
• Build your pipeline: Proactively identify and engage prospective customers through phone, email, social outreach and face-to-face meetings where appropriate.
• Own the sales cycle: Manage opportunities from initial prospecting and qualification through discovery, product demonstration, negotiation and close.
• Sell to customer needs: Understand each prospect’s business, challenges and commercial objectives, then demonstrate how Fresha can support them.
• Manage opportunities effectively: Maintain a disciplined pipeline, respond quickly to qualified inbound opportunities and keep accurate records of activity and outcomes in our CRM.
• Work cross-functionally: Partner with colleagues across Fresha to create a smooth experience for new customers and share relevant feedback from the market.

What We're Looking For

• Languages: Professional fluency in Mandarin and English is required.
• At least 1 year's worth of sales experience, with evidence of consistently working towards and achieving sales targets.
• A strong new-business mindset, with the confidence to prospect, open conversations and create opportunities rather than relying solely on inbound leads.
• Strong commercial judgement and the ability to understand a customer's needs and clearly connect them to a solution.
• A proactive, resilient and coachable approach, with the drive to improve and perform in a target-led sales environment.
• Hunger and ambition to want to be in Sales/Business Development.

Your Opportunity at Fresha

This is a great time to join Fresha as we continue growing across ANZ. As a Business Development Executive, you will play a direct role in that growth. The businesses you win become part of Fresha’s platform and marketplace, so you can clearly see the impact of your work.

This role can give you:

• Real ownership: You will build your own pipeline, manage conversations with prospective partners and help grow Fresha’s presence in the market.
• Full-cycle sales experience: You will develop across prospecting, discovery, product demonstrations, negotiation and closing.
• A visible impact: The partners you bring onto Fresha directly contribute to our growth across ANZ.
• A strong platform to learn: You will join a fast-growing commercial team, with the chance to sharpen your sales approach and learn from people already succeeding in the role.
• Room to grow: Strong performance can lead to greater responsibility and future opportunities within Fresha’s Commercial organisation as the business continues to scale.

If you are looking for a role where you can build confidence, take ownership and develop your career in sales, this is an opportunity to do that in a business still growing quickly across the region.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.