Quality Assurance Officer

At Fresh To Go Foods, we're above and beyond 'convenience'. We're dedicated to creating every hand-made meal to perfection in our range of ready-made wraps and sandwiches.

We offer a supportive and friendly work environment, training and development and an excellent work/life balance, plus so much more...

About the role

As a Quality Assurance Officer at Fresh To Go Foods, you'll be an integral part of our team, dedicated to crafting high-quality, ready-made wraps and sandwiches. This is a full-time position that offers a stable and friendly work environment. You will be joining a team that values precision, speed, and quality in food production. Our team is passionate about exceeding the standards of convenience food, ensuring every hand-made meal is created to perfection.

What you'll do

• Conduct test sampling and handle laboratory submissions.
• Assist production staff with quality-related queries.
• Monitor and ensure daily Good Manufacturing Practices (GMP).
• Perform monthly GMP audits and update non-conformance registers.
• Investigate customer complaints and compile technical responses.
• Maintain document control and ensure availability of production forms.
• Monitor verification records and perform daily internal calibrations.
• Update and manage training records; conduct staff training and inductions.
• Perform quality checks on production lines and conduct monthly audits.
• Assist with site audits and follow up on non-conformances.
• Stop production if product safety or quality is at risk.
• Promote continuous improvement in quality assurance processes.

Qualifications

• The ideal candidate for the role should have:
• A qualification in Food Technology or Science, or extensive experience in a high-care facility.
• Strong knowledge of HACCP principles and continuous improvement methods.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to quickly adapt to internal systems and a proactive, can-do attitude.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, high-pressure environment.