Fresenius Medical Care is seeking a Customer Service Leader in Sydney to guide the team in daily operations, escalations, and service delivery across orders and inquiries. You will coach staff, manage workload, and ensure adherence to KPIs and SLAs.
The role requires strong leadership, problem-solving, and cross-functional collaboration with logistics, finance, and sales to resolve complex issues promptly and accurately.
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Customer Service Team Lead: Lead & Elevate Support Operations in Sydney employer: Fresenius Medical Care
Fresenius Medical Care is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. As a Clinical Sales Specialist, you will benefit from comprehensive training programs, a supportive team culture, and opportunities to engage with key opinion leaders in the healthcare sector, all while making a meaningful impact on patient care in your region. With a commitment to employee development and a focus on innovative solutions, Fresenius Medical Care stands out as a rewarding place to build your career.
