At a Glance
- Tasks: Manage office admin tasks, support patients, and coordinate clinic operations.
- Company: A compassionate healthcare clinic focused on patient care.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team and thrive in a fast-paced healthcare setting.
- Why this job: Make a difference in patients' lives while developing your admin skills.
- Qualifications: Experience in administration and excellent customer service skills required.
The predicted salary is between 47250 - 57750 $ per year.
KEY RESPONSIBILITIES
- General Administration
- Answer the switchboard in a courteous and professional manner.
- Liaise with patients and their families in a compassionate manner.
- Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
- Responsible for petty cash dispersal and reconciliation.
- Responsible for maintaining the levels of and ordering general office supplies.
- Actively participates in the quality improvement program.
- Coordinate the use of the centre for physicians and/or public hospital visiting staff.
- Act as a contact point for IT issues in the clinic.
- Collate and forward state statistics and internal Clinics statistics as required.
- Data entry as required.
- Manage accounts payable processing for the Clinic.
- Liaise with maintenance contractors to enhance the operational work area and ensure compliance with the occupational health and safety policy.
- Provide administrative support for the Clinical Advisory Committee (where applicable).
- Organise transport for patients to and from the dialysis clinic.
- Book and manage appointments for patients.
- Other duties and responsibilities as assigned by the Clinic Manager.
- Billing Administration
- To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
- Prepare and collate all required supporting documentation required to accompany invoices.
- Undertake banking procedures for all cheque and cash payments.
- Prepare and maintain an accurate record management system of all patient records.
- Prepare and maintain reconciliation records.
- Forward ISIS data to State related Health Commission on a monthly basis.
- Forward HCP data to Private Health Funds on a monthly basis.
Essential Competencies:
- Intermediate computer competence in MS Office.
- Experience in health fund Billing Administration.
- Excellent Customer Service skills.
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary and multicultural team.
- Work with confidentiality, discretion and maturity.
- Ability to multi-task in an at times busy and stressful environment.
- Ability to prioritise tasks around interruptions and unplanned events.
Desirable:
- Minimum 2 years’ experience in an Administration position.
- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
Office Administrator employer: Fresenius Medical Care
Fresenius Medical Care is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. As a Clinical Sales Specialist, you will benefit from comprehensive training programs, a supportive team culture, and opportunities to engage with key opinion leaders in the healthcare sector, all while making a meaningful impact on patient care in your region. With a commitment to employee development and a focus on innovative solutions, Fresenius Medical Care stands out as a rewarding place to build your career.
We think you need these skills to ace Office Administrator
Customer Service Skills
Effective Communication
Interpersonal Skills
MS Office Competence
Billing Administration
Data Entry
Record Management
