Patient Services Assistant in Alice Springs

Patient Services Assistant in Alice Springs

Alice Springs Full-Time 31500 - 38500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support patients with care, cleanliness, and meal services in a dynamic healthcare environment.
  • Company: Join a compassionate healthcare team dedicated to patient well-being.
  • Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
  • Other info: Engage in quality improvement activities and work in a supportive team.
  • Why this job: Make a real difference in patients' lives while developing essential skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 31500 - 38500 $ per year.

Key Responsibilities

  • Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
  • Ensures cleanliness and neatness of patient's environment and stock room
  • Ensures cleaning of the Isolation rooms is done when required.
  • Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
  • Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
  • Serves, distributes and collects patient / visitors meals and refreshments
  • Arranges patient transport from Dialysis treatment
  • Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
  • Monitors consumable stores and orders stock as required
  • Confirms delivery of stock, checks inventory and documentation
  • Performs stocktake when requested
  • Maintains Clinic Manager database
  • Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
  • Orders and pack away linen
  • Assist in the collection of blood samples by pathology lab, help spin blood before collection
  • Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
  • Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
  • Engages in interne. al and external in-service activities to enhance / maintain skills and knowledge

Essential Competencies

  • Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
  • Demonstrated organizational and problem solving skills combined with the ability to work in a self-directed manner
  • Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
  • Knowledge of Work Health and Safety as it relates to the role within the facility
  • Understanding of the Quality improvement process and risk management obligations
  • Demonstrated skills in food preparation and presentation
  • Basic office skills, including filing and answering telephone enquiries
  • Previous experience in patient assistant role
  • Basic computer literacy.

Desirable

  • Completion of a Patient Service Assistant Certificate or equivalent qualification
  • Demonstrated commitment to quality improvement initiatives.
  • Effective communication skills, both written and verbal
  • Team player
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Patient Services Assistant in Alice Springs employer: Fresenius Medical Care

Fresenius Medical Care is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. As a Clinical Sales Specialist, you will benefit from comprehensive training programs, a supportive team culture, and opportunities to engage with key opinion leaders in the healthcare sector, all while making a meaningful impact on patient care in your region. With a commitment to employee development and a focus on innovative solutions, Fresenius Medical Care stands out as a rewarding place to build your career.

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Contact Details:

Fresenius Medical Care Recruitment Team

We think you need these skills to ace Patient Services Assistant in Alice Springs

Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Flexibility
Compassion
Organizational Skills