At a Glance
- Tasks: Support patients with care, cleanliness, and meal services in a dynamic healthcare environment.
- Company: Join a compassionate healthcare team dedicated to patient well-being.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Engage in quality improvement activities and work in a supportive team.
- Why this job: Make a real difference in patients' lives while developing essential skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31500 - 38500 $ per year.
Key Responsibilities
- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Ensures cleanliness and neatness of patient's environment and stock room
- Ensures cleaning of the Isolation rooms is done when required.
- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
- Serves, distributes and collects patient / visitors meals and refreshments
- Arranges patient transport from Dialysis treatment
- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
- Monitors consumable stores and orders stock as required
- Confirms delivery of stock, checks inventory and documentation
- Performs stocktake when requested
- Maintains Clinic Manager database
- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
- Orders and pack away linen
- Assist in the collection of blood samples by pathology lab, help spin blood before collection
- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Engages in interne. al and external in-service activities to enhance / maintain skills and knowledge
Essential Competencies
- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
- Demonstrated organizational and problem solving skills combined with the ability to work in a self-directed manner
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
- Knowledge of Work Health and Safety as it relates to the role within the facility
- Understanding of the Quality improvement process and risk management obligations
- Demonstrated skills in food preparation and presentation
- Basic office skills, including filing and answering telephone enquiries
- Previous experience in patient assistant role
- Basic computer literacy.
Desirable
- Completion of a Patient Service Assistant Certificate or equivalent qualification
- Demonstrated commitment to quality improvement initiatives.
- Effective communication skills, both written and verbal
- Team player
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Patient Services Assistant in Alice Springs employer: Fresenius Medical Care
Fresenius Medical Care is an exceptional employer, offering a dynamic work environment that fosters professional growth and collaboration. As a Clinical Sales Specialist, you will benefit from comprehensive training programs, a supportive team culture, and opportunities to engage with key opinion leaders in the healthcare sector, all while making a meaningful impact on patient care in your region. With a commitment to employee development and a focus on innovative solutions, Fresenius Medical Care stands out as a rewarding place to build your career.
We think you need these skills to ace Patient Services Assistant in Alice Springs
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Flexibility
Compassion
Organizational Skills