Mission-Critical Service Delivery Lead in Melbourne

Mission-Critical Service Delivery Lead in Melbourne

Melbourne Full-Time 72000 - 88000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead service delivery for mission-critical software solutions and manage national teams.
  • Company: Frequentis Australasia, a leader in safety-focused technology solutions.
  • Benefits: Competitive salary, professional development, and the chance to work on impactful projects.
  • Other info: Opportunity to work with cross-border teams and engage with government stakeholders.
  • Why this job: Make a difference in safety-critical environments while leading innovative teams.
  • Qualifications: 5-10 years in service delivery management and ITIL expertise required.

The predicted salary is between 72000 - 88000 $ per year.

Frequentis Australasia seeks a Service Delivery Manager to lead end-to-end service delivery for mission-critical software solutions across a national team. The role requires coordinating work packages, managing resources and budgets, and ensuring adherence to SLAs and KPIs in a safety-focused environment.

Applicants should have:

  • 5-10 years in service delivery management
  • ITIL expertise
  • The ability to lead cross-border teams while maintaining strong stakeholder relationships with government

Mission-Critical Service Delivery Lead in Melbourne employer: Frequentis Australasia

Frequentis Australasia is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the safety-critical sectors of air traffic management and public safety. Employees benefit from comprehensive professional development opportunities, a supportive team environment, and the chance to contribute to meaningful projects that enhance public safety. Located in a vibrant area, the company fosters a strong sense of community and encourages a healthy work-life balance.

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Contact Details:

Frequentis Australasia Recruitment Team

We think you need these skills to ace Mission-Critical Service Delivery Lead in Melbourne

Service Delivery Management
ITIL Expertise
Budget Management
Resource Coordination
SLA Adherence
KPI Management
Stakeholder Relationship Management