This is a temporary role providing parental leave coverage. Employment is expected to end on 30 June 2027 but may end earlier if the employee on parental leave returns sooner. This role suits a hands-on administration and operations leader who thrives in a manufacturing environment where customer service, quality, safety and reliability are essential. You will oversee the administration function and quality assurance framework while supporting the day-to-day operational effectiveness of retread production activities.
Working closely with the Operations Manager and production team, you will help drive continuous improvement, maintain compliance with industry and customer requirements, and help protect Freedom Retreads' reputation for consistent, dependable products.
Key responsibilities
- Deliver exceptional customer service and champion continuous improvement across operational and administrative processes.
- Liaise with customers and suppliers on orders, work in progress, invoicing and deliveries.
- Manage all factory administration requirements including the preparation of production job cards and the collection and recording of operational data.
- Prepare invoices and delivery documentation and work with operations and delivery personnel to check finished products before dispatch.
- Provide operational support to production teams, helping optimise workflow, reduce downtime, and improve process consistency.
- Monitor and report on quality, safety, and operational performance metrics, identifying trends and improvement opportunities.
- Ensure compliance with industry standards, customer specifications, and internal manufacturing procedures.
- Support training and capability development for production staff in quality, safety, and process adherence.
- Collaborate with leadership to implement lean practices, process improvements, and operational efficiency projects.
- Act as a key point of contact for customer quality queries, investigations, and product assurance matters.
About you
- Experience in providing administration and operational support in a manufacturing, production or industrial operation, preferably in the tyre, automotive or a comparable safety-critical industry.
- Sound knowledge of quality systems, auditing, and compliance frameworks.
- A practical, solutions-focused approach to operational challenges.
- Excellent communication skills and the ability to effectively support and influence operational teams.
- A commitment to safety, continuous improvement, and product integrity.
About us
Freedom Retreads is the truck and bus tyre retreading division of the Freedom Tyre Group, a national tyre wholesaling and manufacturing organisation committed to safe, cost-effective and environmentally responsible tyre solutions. Our high-quality retreads extend tyre life, reduce waste and deliver better whole-of-life value to commercial tyre dealers and major bus and transport fleet operators across Australia's eastern states.
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Operations Admin Support & QA Manager employer: Freedom Tyres Pty
Freedom Tyres Pty offers a dynamic work environment in Carole Park, Qld, where employees are valued for their reliability and dedication. With opportunities for overtime and a focus on employee growth, the company fosters a supportive culture that encourages skill development in the manufacturing sector. Join us to be part of a team that takes pride in delivering high-quality retreads while enjoying the benefits of a collaborative workplace.
