The purpose of this role is to provide professional pool servicing, maintenance and customer support to ensure customer pools remain safe, clean and operating efficiently. The Pool Technician is responsible for delivering exceptional customer service while maintaining pool water quality, equipment performance and compliance with all safety requirements.
Key responsibilities
Attend scheduled customer service appointments
Test and balance pool water chemistry, monitoring and adjusting chlorine, pH, alkalinity and other water parameters
Clean, skim, vacuum and brush pools as required
Inspect pumps, filters, chlorinators, heaters and associated equipment
Check filter pressures and operating performance
Inspect pipework, valves and connections for leaks
Perform routine preventative maintenance activities and complete authorised minor repairs and adjustments
Attend customer handovers and orientation sessions, explaining pool operation and water care requirements
Complete service reports following each customer visit, recording water testing results and chemical usage
Maintain service vehicles in a clean and organised condition and monitor chemical, consumable and spare-part inventory levels
Supervisor responsibilities, including pre-beam checks, site inspections and managing pool installations.
About you
Previous experience in pool servicing, pool maintenance, plumbing, trade service or related field preferred
Sound understanding of pool water chemistry and testing procedures
Ability to diagnose and resolve pool equipment issues
Strong customer service and communication skills
Ability to work independently and effectively manage daily schedules
Basic mechanical aptitude and problem-solving skills
Competent computer and mobile device skills
Current unrestricted Driver's Licence
Ability to perform physical work including lifting, carrying, bending and working outdoors in varying weather conditions
Demonstrated commitment to workplace health and safety
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Senior Pool Service Technician/Supervisor in Adelaide employer: Freedom Pools SA
Freedom Pools SA offers a dynamic work environment with opportunities for professional growth in the pool servicing and installation industry. Employees benefit from a strong focus on customer satisfaction and safety, ensuring that they are part of a reputable company committed to quality. The company values teamwork and provides a supportive atmosphere for its staff.
