Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.
Working closely with the CRM & Loyalty Manager and wider Customer team, you'll coordinate and execute email, SMS and MMS campaigns, manage the promotional CRM calendar, collaborate with creative teams and support campaign performance reporting and optimisation.
Key Responsibilities
- Coordinate and execute CRM campaigns across email, SMS and MMS
- Manage the day-to-day promotional CRM calendar
- Develop and coordinate creative briefs and campaign requirements
- Build, test, schedule and deploy campaigns with a high degree of accuracy
- Monitor campaign performance and provide reporting insights
- Ensure all campaigns meet brand, legal and compliance requirements
- Collaborate with internal stakeholders to deliver engaging customer communications
About You
- 1+ years' experience in a CRM, marketing or campaign coordination role
- Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns
- Strong attention to detail and project management skills
- Excellent communication and stakeholder management abilities
- Commercially minded with strong analytical skills
- Proactive, organised and able to manage multiple priorities
- Passion for marketing and customer experience
Why Join Freedom?
This is an exciting opportunity to grow your CRM and marketing career with a leading retail brand. You'll be part of a collaborative team, gain exposure to end-to-end campaign delivery and help create meaningful customer experiences that drive engagement and business results.
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CRM Campaign Coordinator - North Ryde employer: Freedom Furniture
At Freedom Furniture, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our hybrid work model allows for flexibility while you engage in meaningful recruitment efforts within a supportive team environment, offering ample opportunities for professional growth and development. Located in Ryde, NSW, we provide our employees with a vibrant workplace that values innovation and collaboration, making it an ideal place for those looking to make a significant impact in the retail sector.
