Frankieone is seeking a seasoned Customer Success leader to build and lead a high-performing team in Australia, with offshore collaboration. You will own key success metrics, elevate customer outcomes through data-driven decisions, and drive automation to scale impact.
You will analyze verification pass rates, time-to-value, and proactive service while shaping an enabling operating model and playbooks to sustain growth and a seamless customer journey.
Director of Customer Outcomes & Success in Melbourne employer: FrankieOne
At FrankieOne, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in a vibrant tech hub, we offer our employees ample growth opportunities through professional development and a commitment to work-life balance, making it a rewarding place to advance your career in the dynamic field of strategic supplier partnerships.
