Role: ServiceNow ITOM Technical Consultant
Type: Full Time – Contract
Location: Australia
Experience: 4+ years
Requisites:
- Hands-on experience with ServiceNow Discovery, Service Mapping and CMDB.
- Configure MID Servers, discovery patterns and service dependency mapping.
- Experience with CMDB data quality, CSDM and Service Graph Connectors.
- Troubleshoot ITOM issues and support deployments, testing and upgrades.
- Collaborate with infrastructure, application and platform teams.
Certifications: ServiceNow CSA (Mandatory), ServiceNow CIS (Preferred)
Nice to Have: Cloud Discovery, Event Management, AWS/Azure integrations and monitoring tools such as Splunk or Dynatrace.
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ServiceNow ITOM Technical Consultant employer: FR Consultancy
FR Consultancy is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to lead cutting-edge ForgeRock implementations in a dynamic Australian market. With a strong focus on professional development, team members are encouraged to enhance their skills through ongoing training and mentorship, ensuring meaningful career growth while working on impactful projects in identity and access management.
