Customer Service Agent in Sydney

Customer Service Agent in Sydney

Sydney Full-Time On-site
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FPES is a leading Australian owned organisation which specialises in both Pre-Employment Screening and Post Injury Solutions. FPES works with a large number of National employers. FPES are currently seeking an enthusiastic and motivated Business Support Officer to join our fast paced team in Cronulla with opportunities to work from home 2 days per week. Applicant must live in Sydney and surrounds.

This role calls for someone with:

  • Strong reception and administration skills
  • A great personality who fits well with others
  • Enjoys engaging with clients and customers
  • Enjoys a fast paced environment
  • A great work ethic and eager to learn
  • Great communication skills; both written and verbal
  • Ability to organise, multitask and prioritise
  • Ability to be resourceful and proactive in dealing with issues that may arise

3 + years administration experience essential.

Responsibilities will include, but not limited to:

  • Managing soft phone system
  • Managing high volume inbox
  • Making Physiotherapy/Doctor appointments for clients
  • Monitoring and maintaining client profiles
  • Maintaining office procedures

The hours of the role is Monday - Friday 9.30am-5.30pm

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Contact Details:

FPES Australia Recruitment Team