At a Glance
- Tasks: Greet clients and their pets, manage appointments, and provide admin support.
- Company: Local vet clinic with a positive team culture and strong community ties.
- Benefits: Flexible shifts, supportive team environment, and the chance to work with animals.
- Other info: Opportunity for growth in a dynamic, fast-paced environment.
- Why this job: Join a friendly team and make a difference in pet care while building client relationships.
- Qualifications: Customer service experience and a love for animals are essential.
The predicted salary is between 14.4 - 17.6 $ per hour.
This role offers 3-4 shifts per week, with Saturday availability essential. We are a 3.5 vet, 10 team member clinic that pride ourselves on our positive team culture and strive to have clear and positive communication between our team and clients. The clinic is owned and operated by a local vet with over 15 years of experience. Our team is customer centric, with customer satisfaction, quality patient care and a positive work culture being our priorities. We pride ourselves on being local and independent. What sets us apart is that our clients get to know our team and always see the same friendly faces!
About the role:
- Greet clients and their pets and create a welcoming clinic environment
- Answer phone calls, manage appointment bookings, coordinate daily schedules, and provide administrative support to ensure the smooth operation of the clinic
- Maintain accurate client and patient records
- Process payments, pet insurance claims, invoices, and EFTPOS transactions
- Provide information about veterinary services, preventative care, and over the counter products
- Handle sensitive situations with empathy and professionalism
What we are looking for:
- A positive, friendly and professional attitude
- Confidence in managing a busy reception area and multitasking in a fast-paced environment
- A genuine love of animals and a commitment to providing outstanding client care
- Reliability, flexibility, and willingness to assist with varied shift requirements
- Previous Receptionist or Customer Service experience, Ezyvet experience preferred but not essential
Veterinary Receptionist employer: Foxwell Vet Coomera
At Foxwell Vet Coomera, we pride ourselves on fostering a supportive and dynamic work environment where our team members are valued and encouraged to grow. Located in the vibrant Gold Coast, we offer flexible shifts that cater to your lifestyle, alongside opportunities for professional development in the veterinary field. Join us to be part of a compassionate team dedicated to providing exceptional care for pets and their owners.
