Vehicle Service Agent

Vehicle Service Agent

Part-Time 15.3 - 18.7 $ / hour (est.) On-site
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At a Glance

  • Tasks: Ensure customer satisfaction by cleaning and checking vehicles for road-worthiness.
  • Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
  • Benefits: Enjoy competitive pay, performance incentives, and exclusive employee discounts.
  • Other info: Flexible shifts available, including weekends and public holidays.
  • Why this job: Be part of a dynamic team that values your contribution and offers career growth.
  • Qualifications: Must have a valid driver's licence and a positive attitude.

The predicted salary is between 15.3 - 18.7 $ per hour.

Are you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a motivated and customer-oriented Vehicle Service Agent to join our Cairns City team on a part-time basis.

Why join Europcar?

  • Competitive hourly rate + shift loadings
  • Boost your income with our performance-based incentive program
  • Six weeks' employer-paid parental leave (in addition to government entitlements)
  • Ongoing training and career development opportunities
  • Global brand opportunities across AU/NZ and beyond
  • Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
  • Access same-day pay through our financial wellbeing partner
  • Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
  • 24/7 wellbeing support via EAP and the Calm App

Some of the key responsibilities include:

  • Ensuring that a high standard of customer satisfaction is achieved
  • Cleaning vehicles
  • Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained
  • Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
  • Refueling company vehicles as required
  • Driving vehicles between locations

To be considered, you should possess:

  • Computer literacy skills required
  • The ability to work alone and as part of a team
  • Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
  • Valid Australian driver's licence with a clean driving record
  • Current and ongoing Australian work rights
  • A positive can-do attitude!

Vehicle Service Agent employer: Fox Rent A Car, Inc.

Europcar Mobility Group is an excellent employer, offering a vibrant work culture at Perth Airport where teamwork and customer engagement thrive. Employees benefit from competitive incentives, ongoing training, and clear pathways for career advancement within a dynamic mobility brand, making it a rewarding place to grow your sales and customer service skills.

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Contact Details:

Fox Rent A Car, Inc. Recruitment Team

We think you need these skills to ace Vehicle Service Agent

Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Flexibility