About the Role
The Housekeeping Coordinator plays a vital role in supporting the smooth and efficient operation of the Housekeeping department. This role requires strong attention to detail, exceptional organisational skills, and a passion for delivering the highest level of service. As the central point of communication for the Housekeeping team, this position ensures timely room assignments, accurate reporting, and coordination between departments—all while upholding Four Seasons standards of excellence.
What You Will Do
- Provide exceptional turndown service to guests in accordance with Four Seasons standards
- Run daily reports and coordinate room assignments for Housekeeping operations
- Perform opening and closing duties for the Housekeeping office, ensuring all guest rooms receive the appropriate level of service
- Communicate professionally and efficiently with all departments, ensuring seamless operations
- Handle telephone calls for the Housekeeping department with warmth and accuracy
- Maintain proper stock of office supplies and keep all electronic files organised and up to date
- Assist in updating Corporate Policy Manuals and the hotel’s policy manual as directed
- Follow instructions and assignments from Housekeeping Supervisors and report on task completion
What You Bring
- Experience in a luxury hotel environment or in a similar administrative/coordinator role
- A strong attention to detail and the ability to prioritise tasks in a dynamic setting
- Excellent communication and interpersonal skillsProficiency in computer systems and reporting tools
- A commitment to teamwork and supporting others behind the scenes
What We Offer
- Competitive salary and benefits
- Global and internal development opportunities within Four Seasons
- Complimentary meals while on duty
- Complimentary dry cleaning
- Discounted stays and dining at Four Seasons properties worldwide
- A work culture grounded in care, connection, and excellence
Schedule & Hours
- Full‑time position with flexibility to work a rotating roster, including weekends and public holidays
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Housekeeping Coordinator in Sydney employer: Four Seasons
Four Seasons Hotel Sydney is an exceptional employer, offering a vibrant work culture that values teamwork and excellence in service. Employees benefit from comprehensive training programs, opportunities for career advancement within the luxury hospitality sector, and a supportive environment that encourages personal growth. Located in the heart of Sydney, the hotel provides a unique opportunity to work in a prestigious setting while enjoying the city's stunning views and vibrant lifestyle.
