At a Glance
- Tasks: Lead daily hotel operations and ensure top-notch guest experiences.
- Company: Join Four Points by Sheraton, a casual and welcoming hotel brand.
- Benefits: Enjoy exclusive discounts, career growth, and a supportive work environment.
- Other info: Full-time role with opportunities for training and development.
- Why this job: Be a key player in creating memorable stays for guests.
- Qualifications: 1+ years in a managerial role and experience with OPERA system.
The predicted salary is between 79521 - 89521 $ per year.
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Manager on Duty in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
About the Role:
- Manage day-to-day operations and ensure the quality and standards of the hotel are met.
- Assist our guests arriving and departing the hotel through the check-in and departure process.
- Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties.
- Supervise all staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail.
- Be a thoughtful and energetic leader by providing motivation and support to the team.
- Handle general enquiries, engaging and serving our guests with a playful and thoughtful approach.
- Be an expert on the hotel and the surrounding area, know it inside and out to enhance the experiences for our guests.
- Build and strengthen relationships to provide guests with stays that are very much out of the ordinary, enabling future booking.
- Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.
Successful applicants must have:
- Experience with OPERA property management system or similar.
- Working rights in Australia.
- Minimum 1 year experience in a similar managerial role.
- Enthusiastic to escape your career.
- Self-motivated, driven and energized in a fast-paced environment.
- Armed with smart solutions and a can-do attitude.
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends! Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group. Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program. Opportunity to receive Employee Referral Incentives and get paid for working with your friend. Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness. This role is a Full-Time based role working 38 hours per week. Salary for this role is between $79,521 - $89,521 depending on experience.
Manager on Duty in Sydney employer: Four Points by Sheraton
At Four Points by Sheraton, we pride ourselves on being an exceptional employer that values flexibility and growth. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional development while enjoying the vibrant atmosphere of our location. Join us to be part of a team that not only drives success but also prioritises employee well-being and satisfaction.
